Cindy Hill

Coordinate trips for school district

Assign trips to drivers

Communicate with teachers, coaches and administration to book trips

Answer Emails and phone

Fax paperwork

Book Charter trips for outside venders

Complete trips that has been finished in trip tracker

Keep Spreadsheet for Coaches payroll

Award trips to drivers based on a bidding process

• Worked flexible hours across night, weekend and holiday shifts.
• Identified issues, analyzed information and provided solutions to problems.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Maintained excellent attendance record, consistently arriving to work on time.
• Received and processed bus inventory management system.
• Exceeded goals through effective task prioritization and great work ethic.

• Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
• Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
• Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
• Inspected emergency equipment and verified safe working order for student and driver use.
• Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
• Communicated information to parents to promote good communication and transparency.
• Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
• Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
• Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
• Created and enforced bus rules and kept expectations posted.
• Assessed bus condition and maintained brakes, wipers, gas levels and cleanliness.
• Drove bus along assigned route, picking up students.
• Taught students first-aid and emergency protocols in case of emergency.
• Recorded bus route and made notes for substitute drivers.

• Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
• Supervised and assisted special-needs passengers, offering individual adult attention during transport.
• Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
• Communicated with bus drivers, contractors and schools regarding route changes.
• Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
• Assisted administration with assignment of students to bus routes and prepared reports using [Software].
• Worked with bus driver and parents to meet specialized needs of passengers.
• Distributed completed school bus routes to bus contractors and appropriate schools.
• Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.
• Enforced [State] safety guidelines for passenger transportation to keep children safe and driver free of distraction.
• Assisted driver in monitoring and managing student behaviors to promote safety.
• Responded to medical crises and behavioral problems to maintain safe travel.
• Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
• Managed emergency bus evacuations with appropriate use of emergency door.
• Conducted patrols of [Type] locations to identify and help those in need of immediate care and assistance.
• Kept student personal and medical information in strictest confidence.
• Detailed factors such as weather, incidents and aid rendered in daily reports to management.
• Maintained rescue equipment by conducting inspections and completing basic repairs.
• Consulted with emergency personnel while securing scene.
• Observed recreational users to detect safety concerns and prevent ongoing violations.
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

• Facilitated communications between customers and field personnel to answer questions or resolve concerns.
• Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
• Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
• Received new orders, prepared documentation and assigned personnel.
• Monitored flow of paperwork and directed information to appropriate departments.
• Responded to over 200 daily caller requests with information about assistance and timeframes.
• Carried out day-to-day duties accurately and efficiently.
• Used Microsoft Word and other software tools to create documents and other communications.
• Increased customer satisfaction by resolving issues.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
• Improved operations through consistent hard work and dedication.
• Collaborated with team members to achieve target results.
• Used critical thinking to break down problems, evaluate solutions and make decisions.