Summary
Overview
Work History
Education
Skills
Timeline
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Cindy Hinton

Vail,AZ

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

19
19
years of professional experience

Work History

FT Key Holder

Boot Barn
10.2020 - Current
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.

Retail Stock Lead

Sundance
10.2018 - 03.2020
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Picked and packed order items.
  • Improved inventory accuracy by conducting regular stock audits and maintaining organized storage areas.
  • Sustained an accurate database of all stocked items using inventory software systems while performing consistent updates based on new shipments arrivals or item transfers.

Merchandise Stock Associate

Michaels Craft Store
11.2016 - 07.2018
  • Streamlined merchandise flow from stockroom to sales floor, improving overall store efficiency.
  • Maintained strong communication with team members to ensure consistent performance across all areas of the store.
  • Facilitated smooth shipment processing by efficiently unpacking, organizing, and storing incoming merchandise in designated locations.

Recreation Assistant

MWR Fitness Center
05.2010 - 05.2014
  • Maintained a safe and clean facility, ensuring a positive environment for all users.
  • Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing, specializing in fitness for youth.
  • Enhanced participant enjoyment by creating and implementing diverse recreational activities.
  • Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
  • Lead group fitness training for active duty military members as well as the civilian population.

Merchandise Flow Supervisor

Victoria's Secret & PINK
10.2005 - 10.2009
  • Optimized merchandise presentation standards by collaborating with visual merchandisers on store layout adjustments and fixture placements as needed.
  • Enhanced merchandise flow efficiency by implementing streamlined processes and procedures.
  • Developed employee schedules, balancing workload distribution for maximum productivity and staff morale.
  • Assisted in the planning and execution of seasonal resets to showcase new products effectively for increased sales potential.
  • Reduced stock discrepancies through meticulous inventory management and regular audits.
  • Provided hands-on support during peak sales periods or special events to ensure smooth overall operations despite high traffic volumes.

Education

GED -

Buffalo Valley High School
Talihina, OK
12.1997

Skills

  • Customer Service
  • Cash Handling Accuracy
  • Training and mentoring
  • Retail Operations
  • Inventory and Stocking
  • Team Building and Motivation
  • Superior Work Ethic
  • Inventory Management
  • Merchandise Quality Assurance
  • Problem-Solving

Timeline

FT Key Holder

Boot Barn
10.2020 - Current

Retail Stock Lead

Sundance
10.2018 - 03.2020

Merchandise Stock Associate

Michaels Craft Store
11.2016 - 07.2018

Recreation Assistant

MWR Fitness Center
05.2010 - 05.2014

Merchandise Flow Supervisor

Victoria's Secret & PINK
10.2005 - 10.2009

GED -

Buffalo Valley High School

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Cindy Hinton