Cindy Hoag
Manhattan Beach
Summary
Dynamic professional with extensive textbook publishing experience, excelling in editing and proofreading. Proven ability to enhance narrative clarity and foster author collaboration. Strong critical thinking skills complemented by a track record of driving customer loyalty and optimizing sales strategies. Committed to delivering high-quality publications and exceptional service.
Business professional bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.
Overview
36
36
years of professional experience
Work History
Owner/Partner
Los Angeles Ale Works
Hawthorne, CA
11.2016 - 05.2025
- Established operational processes to enhance production efficiency and product quality.
- Managed inventory control systems to optimize stock levels and reduce waste.
- Developed marketing strategies to increase brand visibility and customer engagement.
- Led staff training programs to improve service standards and operational performance.
Developmental Editor
Harcourt Brace Jovanovich
Manhattan Beach, CA
01.1995 - 05.1999
- Edited manuscripts for clarity, coherence, and adherence to publishing standards.
- Collaborated with authors to refine content and enhance narrative flow.
- Reviewed submissions, providing constructive feedback to improve quality and accuracy.
- Assisted in developing editorial guidelines to streamline review processes.
Sales Associate
Harcourt Brace Jovanovich
Manhattan Beach, CA
07.1991 - 10.1994
- Enhanced customer satisfaction through personalized service and product recommendations.
- Developed strong relationships with professors to drive repeat business and loyalty.
- Collaborated with team members to achieve sales targets and improve store performance.
Business Development Officer
Gary Wheaton Bank/First Chicago
Naperville Ilinois
06.1989 - 06.1991
- Developed and executed strategic business plans to enhance market presence and customer engagement.
- Cultivated relationships with key stakeholders to identify growth opportunities and drive revenue generation.
- Analyzed market trends and competitive landscape to inform decision-making and improve service offerings.
Education
Bachelor of Science - Psychology
Wheaton College
Wheaton, IL05.1987
Skills
- Editing and proofreading
- Critical thinking
- Fund Raising
- Small Business Operations
Timeline
Owner/Partner
Los Angeles Ale Works
11.2016 - 05.2025
Developmental Editor
Harcourt Brace Jovanovich
01.1995 - 05.1999
Sales Associate
Harcourt Brace Jovanovich
07.1991 - 10.1994
Business Development Officer
Gary Wheaton Bank/First Chicago
06.1989 - 06.1991
Bachelor of Science - Psychology
Wheaton College