CINDY HURTADO
Summary
Bioengineer results-oriented quality technician adept at creating and implementing quality strategies and supervising inspections to foster conformance to company quality standards. Strong aptitude for identifying risks and implementing actionable initiatives to improve quality.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Mago grill
Chicago, IL
05.2022 - 10.2023
- Developed relationships with key clients through regular contact and follow-up communication.
- Recommended and initiated product offerings to meet customer changing needs.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Junior trainee wastewater treatment
El Bosque University
Bogotá, Colombia
02.2020 - 01.2022
- Provided feedback on product design changes based on results
- Performed administrative tasks such as data entry, filing, and document processing with accuracy and attention to detail
- Monitored operations for efficiency and compliance with standards
- Recording data, operational actions, and gauge readings
- Investigated methods for improving accuracy in the procedures
- Assisted senior engineers in troubleshooting complex problems
- Created detailed documentation for all engineering processes and procedures
- Determined proper materials needed for use in certain projects
- Measured performance of mechanical components, devices and engines.
Education
Bachelor - Bioengineering
El Bosque University
02.2022
Skills
- Monitored operations for efficiency and compliance with standards
- Recording data, operational actions, and gauge readings
- Investigated methods for improving accuracy in the procedures
- Assisted senior engineers in troubleshooting complex problems
- Created detailed documentation for all engineering processes and procedures
- Determined proper materials needed for use in certain projects
- Measured performance of mechanical components, devices, and engines
- MS Office Proficiency
- Team Collaboration
- Bilingual Spanish and English
- Provided feedback on product design changes based on results
- Performed administrative tasks such as data entry, filing, and document processing with accuracy and attention to detail
Timeline
Customer Service Associate
Mago grill
05.2022 - 10.2023
Junior trainee wastewater treatment
El Bosque University
02.2020 - 01.2022
Bachelor - Bioengineering
El Bosque University
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