Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cindy Ketcham

Ballston Spa,NY

Summary

Highly motivated Medical Assistant with extensive patient care experience.

Outgoing professional with clean driving record.

Ability to transfer handicapped and disabled people in wheelchair accessible vehicle.

Overview

34
34
years of professional experience

Work History

Medical Assistant

Albany Health Systems at Saratoga Hospital
02.2021 - Current


  • Manage schedule and appointment coordination to optimize physician availability and patient access.
  • Mentor junior staff on best practices in clinical protocols and patient interaction.
  • Sanitize, restock, and organize exam rooms and medical equipment.
  • Obtain client medical history, medication information, symptoms, and allergies.
  • Build strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitate seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensure patient safety and comfort during examinations, effectively address concerns and answer questions.
  • Maintain strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.

Home Health Aide/Transportation Aide

Home of the Good Shepherd-Saratoga Springs, NY
02.2017 - 02.2021
  • Scheduled and managed 50 enhanced resident medical appointments.
  • Facilitated medical appointment travel in Capital District with multi wheelchair-accessible van.
  • Performed activities of daily living for the elderly and disabled population.

CNA - Certified Nursing Assistant

WESLEY Medical Center
08.2015 - 01.2016
  • Under the direction of a supervisor, I would perform activities of daily living for the handicapped and elderly residents in my care.

Deputy Town Clerk

Corinth Town Hall
05.2015 - 08.2015
  • Under the direction of the Corinth Town Clerk, I prepared marriage licenses, dog licenses, hunting and fishing licenses, death certificates, and handicapped licenses.
  • As well as kept a daily ledger of the money coming in and going out of the Corinth Town Hall.
  • Also, attended the Thursday evening Council Meetings and kept minutes of the meetings, then typed and prepared them for the records.

CNA - Certified Nursing Assistant

Saratoga County Maplewood Manor
01.1992 - 01.2015
  • Under the direction of a supervisor, I would perform activities of daily living for the handicapped and elderly residents in my care.

Education

Liberal Arts and Humanities

SUNY Adirondack
03.2016

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Saratoga Springs High School
Saratoga Springs
01.1990

Skills

  • HIPAA compliance
  • Patient scheduling
  • Medical terminology
  • Vital sign monitoring
  • Direct patient care
  • Clinical documentation
  • Reliable team player
  • Procedure assistance
  • Electronic health records

Timeline

Medical Assistant

Albany Health Systems at Saratoga Hospital
02.2021 - Current

Home Health Aide/Transportation Aide

Home of the Good Shepherd-Saratoga Springs, NY
02.2017 - 02.2021

CNA - Certified Nursing Assistant

WESLEY Medical Center
08.2015 - 01.2016

Deputy Town Clerk

Corinth Town Hall
05.2015 - 08.2015

CNA - Certified Nursing Assistant

Saratoga County Maplewood Manor
01.1992 - 01.2015

Liberal Arts and Humanities

SUNY Adirondack

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Saratoga Springs High School

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Cindy Ketcham