Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cindy Kirker

Des Moines,IA

Summary

Driven professional with extensive experience in retail management and customer service, notably at Family Dollar. Excelled in enhancing customer satisfaction and loyalty, demonstrated through exceptional problem-solving and relationship-building skills. Proficient in cash handling and POS system operation, significantly reducing discrepancies. Achieved a notable increase in team accountability and professional development.

Overview

17
17
years of professional experience

Work History

Cashier Assistant

Walmart
11.2020 - 03.2022
  • Answered questions about store policies and addressed customer concerns.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Removed trash, swept, and mopped floors for professional appearance.

Assistant Manager

Family Dollar
10.2018 - 11.2020
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Cashier

Dollar Tree
09.2018 - 03.2019
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Assistant Manager

Dollar General Store
04.2005 - 10.2007

Ran the register and counted the drawers. Took the deposits in to the bank. Swept and mopped floors.

Education

N/A -

Trenton Sr. High School
Trenton, MO

Skills

  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Patience and Empathy
  • Cash handling expertise
  • Store Cleaning
  • Product Scanning
  • Basic Math
  • Reliability and punctuality
  • Flexible Schedule
  • Cash Handling
  • Critical Thinking
  • Professional Appearance
  • Payment Processing
  • Relationship Building
  • Front Desk Operations
  • Till Balancing
  • POS System Operation
  • Reliable and Responsible
  • Cleaning and sanitizing
  • Cash Register Operations

Timeline

Cashier Assistant

Walmart
11.2020 - 03.2022

Assistant Manager

Family Dollar
10.2018 - 11.2020

Cashier

Dollar Tree
09.2018 - 03.2019

Assistant Manager

Dollar General Store
04.2005 - 10.2007

N/A -

Trenton Sr. High School
Cindy Kirker