Cindy Kroll
Surprise,AZ
Summary
Results-driven automotive sales professional managing internet leads and utilizing CRM systems for effective inquiry response. Coordinated customer appointments and collaborated with sales staff on inventory details, enhancing engagement and satisfaction through robust lead qualification processes. Supported sales operations by coaching team members on selling strategies and maintaining visual merchandising standards.
Overview
1
1
Language
26
26
years of professional experience
Work History
Internet Sales Manager , leasing
Woodhouse Automotive
Elkhorn, NE
05.2014 - Current
- Managed internet leads for Woodhouse Automotive dealership through CRM systems.
- Responded to online inquiries by phone, email, and chat.
- Scheduled customer appointments for vehicle demonstrations and store visits.
- Coordinated with sales staff on inventory availability and vehicle details.
- Tracked lead follow-up steps in dealership sales software.
Assistant Manager
Chicos
Omaha, Nebraska
08.2012 - 04.2014
- Coached associates on selling behaviors and customer styling support.
- Supervised daily operations including scheduling shifts, assigning duties.
- Assisted with scheduling, shift coverage, and daily task assignments.
- Supported boutique sales floor operations using Chico's service standards.
- Maintained visual merchandising displays and brand presentation guidelines.
- Oversaw fitting room activity and merchandise recovery across sales floor.
Floor Supervisor
Borsheims Jewelry
Omaha, NE
10.2000 - 06.2012
- Supervised sales floor operations in luxury jewelry showroom.
- Trained associates on sales floor procedures and client standards.
- Assisted clients with product selection and personalized service.
- Coordinated merchandise presentation and jewelry case organization.
Education
Denison High School
Denison, IASkills
- CRM management
- Lead management
- Lead qualification
- Appointment scheduling
- Sales operations
- Team supervision
- Negotiation
- Problem solving
- Social media marketing
Accomplishments
- Infiniti volume sales
Affiliations
- Hiking,boating, family time
Languages
English
Professional
Timeline
Internet Sales Manager , leasing
Woodhouse Automotive
05.2014 - Current
Assistant Manager
Chicos
08.2012 - 04.2014
Floor Supervisor
Borsheims Jewelry
10.2000 - 06.2012
Denison High School