Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cindy Lara

Gainesville,GA

Summary

Detail-oriented individual with exceptional communication and exceptional hospitality with customers and coworkers. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.


Overview

5
5
years of professional experience
1
1
Certification

Work History

Lead Host/Hostess and Lead Ticket Taker

Bourbon Brothers Smokehouse & Boot Barn Hall
05.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining/concert experience.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.

Team Member

Target
12.2022 - 02.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Assisted customers in selecting merchandise best suited to needs.

Crew Member

Chipotle
10.2020 - 07.2022
  • Took orders, prepared meals, and collected payments.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

Diploma -

James Madison High School
Peachtree Corners, GA
01.2020

Skills

  • Strong leadership
  • Reservation coordination
  • Guest relations
  • Task delegation
  • Seating arrangements
  • Floor supervision
  • Payment processing
  • Dispute mediation

Certification

  • Job Ready Skills Award
  • Georgia's Best Certificate 2015-2016
  • Microsoft Office Word
  • Microsoft Office Powerpoint
  • Microsoft Office Outlook
  • Microsoft Office Excel

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Lead Host/Hostess and Lead Ticket Taker

Bourbon Brothers Smokehouse & Boot Barn Hall
05.2023 - Current

Team Member

Target
12.2022 - 02.2023

Crew Member

Chipotle
10.2020 - 07.2022

Diploma -

James Madison High School

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Cindy Lara