Cindy L. Ryan

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• Arranged travel for government employees, booking air, car and hotel accommodations to meet their needs.
• Managed booking processes, ensuring accuracy in reservations and documentation.
• Coordinated with vendors to secure competitive pricing and service options for clients.
• Resolved client issues promptly, enhancing customer satisfaction and loyalty.

• Developed customized travel itineraries based on client preferences and corporate policies.
• Booked tickets for air, rail, and ground transportation.
• Managed complex international travel arrangements, ensuring smooth and seamless experiences for business travelers.
• Maintained strict confidentiality of sensitive client information, ensuring trust and discretion in handling corporate travel arrangements.

• Booked travel itineraries for Qualcomm account securing flights, car transportation, and hotel accommodations for Qualcomm employees and new hires.
• Negotiated favorable rates with vendors to secure cost-effective solutions for corporate clients'' travel needs.
• Developed loyal client base due to excellent listening and research skills and keen understanding of travel budgets.
• Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently, fostering long-term client loyalty.

• Duties included answering phones, greeted clients and customers. Arranged travel for other HBF employees, booked their air, car, and hotel reservations over the internet. Assisted with setting up interviews, ordered office supplies, scheduled Fed-x, and UPS deliveries.

• Duties included corporate reservations for Advanced Micro Devices: booking international and domestic air, car, and hotel reservations over the phone and through email communication. Built new and updated existing traveler profiles. Provided support for travelers using online booking tool, also ticket preparation, voids, and refunds.