Cindy Mancia Interiano
Springdale,AR
Summary
Detail-oriented, bilingual professional with extensive experience in sensitive data handling, record management, and client communication across transportation, education, and financial sectors. Skilled in navigating digital systems, ensuring regulatory compliance, and fostering collaborative environments. Passionate about improving access to mental health services and supporting secure, efficient information workflows.
Overview
6
6
years of professional experience
Work History
Background Verification Coordinator
J.B. Hunt Transport Services
04.2025 - Current
- Handle sensitive criminal and employment data for driver applicants, ensuring compliance with DOT and company standards.
- Communicate with internal teams, external agencies, and applicants to verify qualifications and resolve discrepancies.
- Maintain accurate documentation and collaborate with Quality Control to clear files for hire.
Spanish Teacher
Union Board of Education
09.2023 - 12.2024
- Managed student records and adapted lesson plans based on individual learning data.
- Created inclusive environments supporting emotional and academic growth.
- Integrated technology to enhance accessibility and engagement.
Banking Relationship Specialist
OZK Bank
08.2022 - 07.2023
- Handled confidential financial records and client data with precision and discretion.
- Delivered clear communication of complex information, enhancing customer understanding and trust.
- Supported internal audits and documentation workflows.
Paraprofessional (Special Education)
West Orange Public Schools
09.2019 - 07.2022
- Supported students with cognitive disabilities, maintaining detailed IEP documentation.
- Collaborated with educators to adjust classroom structures and ensure compliance with educational standards.
- Promoted emotional well-being and behavioral growth in a structured setting.
Education
B.A. - Spanish, Minor in Psychology & Latino Studies
Montclair State University
01.2021
A.A. - Liberal Arts, Spanish Option
Essex County College
Newark, NJ01.2017
Skills
- Sensitive Data Management (Criminal Reports, Financial Records, Student Files)
- Privacy Compliance (DOT, FERPA; familiar with HIPAA principles)
- Record Review & Documentation
- Tech Proficiency: Power BI, Microsoft Dynamics, SharePoint, Microsoft Office Suite
- Process Management & Quality Control
- Customer Service & Communication
- Spanish Fluency Cultural Competency
- Mental Health Awareness Psychology Minor
- Team Collaboration Adaptability Problem-Solving
- Data entry
- Customer service
- Multitasking and organization
- Decision-making
- Discretion and confidentiality
- Attention to detail
- Time management
- Adaptability and flexibility
- Verbal and written communication
- Workflow management
- Scheduling
- Microsoft office
- Team leadership
- Work Planning and Prioritization
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Background Verification Coordinator
J.B. Hunt Transport Services
04.2025 - Current
Spanish Teacher
Union Board of Education
09.2023 - 12.2024
Banking Relationship Specialist
OZK Bank
08.2022 - 07.2023
Paraprofessional (Special Education)
West Orange Public Schools
09.2019 - 07.2022
A.A. - Liberal Arts, Spanish Option
Essex County College
B.A. - Spanish, Minor in Psychology & Latino Studies
Montclair State University