Cynthia Moffett
Fort Worth
Summary
Dynamic Clinical Application Analyst with a proven track record at Unites Musculoskeletal Partners, enhancing patient care through innovative software solutions. Skilled in clinical workflow analysis and user training, I excel in problem-solving and collaboration, driving efficiency and improving outcomes in healthcare IT systems. Committed to optimizing processes and empowering users.
Overview
12
12
years of professional experience
Work History
Clinical Application Analyst
Unites Musculoskeletal Partners
08.2022 - Current
- Enhanced patient care by implementing new clinical application features and functionalities.
- Developed customized solutions to address unique challenges faced by individual healthcare facilities.
- Translated customer requests into software application solution specifications, appropriate to assigned tasks.
- Created comprehensive user guides and documentation for ease of reference during software usage.
- Collaborated with cross-functional teams to ensure seamless integration of clinical applications.
- Facilitated knowledge sharing across departments, empowering users with the skills needed to maximize application benefits.
- Provided ongoing support to end-users, resolving technical issues promptly and effectively.
- Optimized clinical workflows for improved efficiency and patient outcomes.
- Collaborated with upper management to drive strategy and implement new processes.
IT Technical Support Specialist
Solis Mamography
12.2018 - 09.2022
- Streamlined IT processes for increased efficiency and reduced downtime.
- Trained end-users on best practices for system usage, increasing their productivity and confidence in utilizing technology tools.
- Diagnosed complex technical problems, saving time and resources by providing effective solutions quickly.
- Employed remote support tools effectively for efficient troubleshooting of offsite issues.
IT Coordinator
Brazosport ISD
06.2013 - 06.2018
- Collaborated with vendors to negotiate contracts, resulting in significant cost savings without compromising quality or service levels.
- Reduced downtime with proactive IT support and rapid issue resolution.
- Provided exceptional end-user support, resolving technical issues quickly to minimize disruptions.
- Optimized network performance through continuous monitoring, troubleshooting, and upgrades as needed.
- Supervised 14 Techs at 19 Campuses
Education
Information Technology - IT Support
College of The Mainland
Texas City, TX05-2022
Skills
- Clinical workflow analysis
- Healthcare IT systems
- HIPAA compliance
- Software implementation
- User training
- Application troubleshooting
- Software testing
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Team collaboration
- Team building
- Self motivation
- Analytical thinking
- Data analysis
- Professional demeanor
- Database administration
- Change management
- Analytical skills
- Train users
Timeline
Clinical Application Analyst
Unites Musculoskeletal Partners
08.2022 - Current
IT Technical Support Specialist
Solis Mamography
12.2018 - 09.2022
IT Coordinator
Brazosport ISD
06.2013 - 06.2018
Information Technology - IT Support
College of The Mainland
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