Matthew McDonald

• Supports team, division, and multiple facilities as a key IT resource for application implementation and support with greater responsibility than analysts junior to the role

• Knows and applies the fundamental concepts and principles gained through experience to solve a range of problems

• Considered the Subject Matter Expert (SME) for applications as assigned

• Assists in multi-facility application implementation initiatives

• Provides support by working with enterprise and facility resources as an application SME to resolve service desk incident tickets for assigned application or responsibilities with an increased responsibility over analysts junior to the role

• Participates in on call rotation and/or after hours support as needed

• Collaborates with enterprise, division and/or facility resources to monitor and facilitate new application testing and implementation with an increased responsibility over analysts junior to the role

• Assists the senior and consulting application analysts to develop policies and procedures, develop best practices and deliver training as needed

• Assists the senior and consulting application analysts in process improvement efforts to streamline efficiency that require greater accountability than analysts junior to the role

• Assists the senior and consulting application analysts to actively promote and support a broad range of division application standardization, utilization, integration, and optimization efforts.

• Proactively leads and conducts facility rounding to ensure support needs are met, interactions documented, and issues escalated as needed.

• Adheres to service management operational policies and best practices, contributing to enterprise and IT service management goals.

• Helps to implement action plans based on application data and reports

• Partners with teams across divisions and enterprise to develop best practices, track trends, share technical expertise, and improve application efficiency.

• Promotes system security and patient confidentiality and helps ensure compliance

• Adheres to Code of Conduct and Mission & Value Statement

• Mentored and supervised nursing and ancillary staff, fostering professional growth and development.
• Managed staffing needs by creating schedules, adjusting assignments based on patient acuity levels, and delegating tasks efficiently.
• Addressed performance issues among nursing staff through constructive feedback during evaluations or informal coaching sessions.
• Coordinated departmental operations according to administrative, legal and medical guidelines.
• Reviewed charts weekly to complete quality control checks.
• Sought opportunities to improve patient care, outcomes and nursing staff performance.
• Provided comprehensive patient education on disease management, medication administration, and self-care techniques.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.

• Developed strong rapport with surgeons and other healthcare professionals to promote effective communication and collaboration within the operating room.
• Ensured proper documentation of all relevant information during each stage of the surgical process for accurate record-keeping purposes.
• Supported patients'' emotional well-being by offering compassionate care and empathetic communication throughout their surgical experience.
• Optimized efficiency within the operating room by managing supplies inventory and maintaining appropriate stocking levels.
• Contributed to successful surgeries with efficient preparation, organization, and management of operating rooms.
• Mentored new staff members on safe practices within the operating room setting, fostering a culture of teamwork and collaboration.
• Participated in ongoing education opportunities to expand knowledge of current best practices in RN Circulator roles.

• Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
• Prevented complications for post-operative patients through careful monitoring, early detection of issues, and prompt intervention when needed.
• Managed caseload of seven patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
• Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.