CINDY Nail
Oklahoma City,Oklahoma
Summary
With a proven track record at RML/Ascension/Labcorp of Oklahoma, I excel in specimen handling and enhancing patient cooperation, showcasing adaptability and professionalism. Leveraging venipuncture expertise and excellent communication, I've significantly improved patient satisfaction and efficiency in specimen collection, adhering to strict healthcare standards.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Phlebotomy Service Representative
RML/Ascension/Labcorp of Oklahoma
Oklahoma City, Oklahoma
11.2011 - Current
- Interacted with patients to gather and record data prior to blood draws.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Maintained a clean and safe work environment by adhering to infection control guidelines.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Followed safety procedures while handling hazardous materials such as needles and biohazard waste.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Input medical and insurance information into database for inclusion in patient records.
- Provided information to patients regarding specimen collection processes.
- Assisted with training new staff members on policies, procedures, and techniques for collecting specimens.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Used heel and finger stick methods to obtain blood from capillaries.
- Performed phlebotomy services in accordance with established protocols and regulations.
- Assisted in the collection of blood samples from patients and prepared them for lab testing.
- Collected specimen samples and transported to laboratory for processing.
- Participated in continuing education programs related to phlebotomy services.
- Verified patient identification prior to specimen collection.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
Lab Assistant II
Integris Southwest Medical Center
Oklahoma City, OK
04.1996 - 03.2011
- Prepared specimens and forms for transport to outside laboratories.
- Prepared lab for daily operations by stocking materials and equipment.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Kept lab space and equipment clean to prevent contamination with hazardous substances.
- Demonstrated testing procedures and equipment to new laboratory personnel.
- Identified patients using proper procedures prior to specimen collection.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Input medical and insurance information into database for inclusion in patient records.
- Provided excellent customer service while interacting with patients.
- Used heel and finger stick methods to obtain blood from capillaries.
- Verified patient information prior to specimen collection.
- Assisted in the training and mentoring of new phlebotomy staff.
Patient Care Technician, ER
Integris Southwest Medical Center
Oklahoma City, Oklahoma
10.2004 - 05.2009
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Ensured that all documents related to patient care were accurately completed.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Assisted with patient admissions, discharges and transfers.
- Responded quickly to emergency situations such as cardiac arrest or trauma cases.
- Assisted nurses in preparing patients for surgery or exams by obtaining their history and physical information.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Turned and repositioned bedridden patients to prevent bedsores.
- Monitored and charted fluid intake and output to stay current on patient conditions.
- Collected specimens for laboratory testing and performed other tests as directed by a nurse or physician.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Maintained a clean environment in the ER by cleaning equipment and restocking supplies.
- Collected specimens from patients for laboratory testing purposes.
- Restocked unit frequently with necessary medical supplies.
- Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
- Monitored vital signs, administered intravenous fluids, collected specimens, and assisted physicians during medical procedures.
- Performed routine medical procedures such as injections, venipuncture, tube feedings, and urinary catheterization.
- Transported patients to different locations within the hospital or clinic setting as needed.
- Prepared exam rooms for incoming patients by stocking supplies, ensuring all necessary equipment is available, and documenting patient information into electronic health records.
- Utilized critical thinking skills when dealing with complex medical cases.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Collected and labeled specimens to prepare for delivery to laboratory.
Phlebotomist
Courthouse Lab
Oklahoma City, Oklahoma
07.1999 - 10.2004
- Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Provided excellent customer service while interacting with patients.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Scheduled appointments and managed patient flow to minimize wait times.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Verified patient information prior to specimen collection.
- Monitored inventory levels of supplies used in phlebotomy services.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Monitored patients for adverse reactions and provided immediate care as needed.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
Education
AUA Tech - ER Tech
Frances-Tuttle Vo-Tech
Oklahoma City, OK08-2005
RMA - Medical Assistant
DeMarge College
Oklahoma City, OK05-1995
High School Diploma -
Carl Albert High School
Midwest City, OK05-1984
Skills
- Specimen handling
- Neurophysiology
- Geriatric phlebotomy
- Butterfly needle technique
- Blood collection techniques
- Patient identification
- Venipuncture expertise
- Capillary puncture
- Lab equipment maintenance
- Data entry proficiency
- Pediatric phlebotomy
- Anatomy
- Order of draw
- Venipuncture
- Patient confidentiality
- Blood Culture Techniques
- Finger stick method
- Professionalism
- Problem-solving aptitude
- Arterial Blood Collection
- Excellent communication
- Adaptability and flexibility
- Venipuncture techniques
- Venous Blood Collection
- Phlebotomy tech
- Difficult vein access
- Specimen collection
- Syringe Drawing Blood
Affiliations
On the weekends my partner and I jump in his jeep and pick a direction. Just drive. We love to go to little towns we have never been to and shop, eat, meet new people. Learn about a different way of life.
Accomplishments
- I received an Award of Excellence for my dedicated effort, time , energy in providing consistent excellent customer Service. I received this in February 21, 2020.
Certification
- RMA Licenses
- AUA Tech Licenses
Websites
- I saw Cindy today....... this is my 7th pregnancy, and she was AMAZING! Best needle stick of my life, I never even felt it. Once that happened, I felt incredibly safe in her care. Thank you, Cindy for your care and expertise!
- Cindy is the best, I didn't even feel the needle go into my arm and she was done before I realized it. First time ever it was painless, and I mean totally painless. Will never go anywhere else.
- This woman is a godsend! She worked with my teenager who has severe needle phobias and was able to get her blood drawn twice when we needed more testing. I love it when the right people are in the right place. Thank you Cindy!!!
Timeline
Phlebotomy Service Representative
RML/Ascension/Labcorp of Oklahoma
11.2011 - Current
Patient Care Technician, ER
Integris Southwest Medical Center
10.2004 - 05.2009
Phlebotomist
Courthouse Lab
07.1999 - 10.2004
Lab Assistant II
Integris Southwest Medical Center
04.1996 - 03.2011
AUA Tech - ER Tech
Frances-Tuttle Vo-Tech
RMA - Medical Assistant
DeMarge College
High School Diploma -
Carl Albert High School
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