Cindy NORTH
Sacramento,CA
Summary
Results-oriented dietary professional with excellent leadership and planning abilities. Familiar with working with dietitian staff to set appropriate menus and building strong relationships with residents. Offering nearly 9 years experience in the field.
Successful at keeping dietary operations running smoothly, maintaining costs and improving menu offerings. Bringing expertise in food safety, good communication skills and an adaptable approach to solving routine and complex issues.
Overview
11
11
years of professional experience
Work History
Nutritional Services Manager
UC Davis Rehabilitation Hospital
02.2023 - Current
- Visited with residents to inquire about satisfaction, quality and personal preferences.
- Purchased food supplies for department according to budget limitations.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Maximized quality assurance by completing frequent line checks.
- Oversaw food preparation and monitored safety protocols.
- Interviewed, hired and trained dietary personnel to provide optimal service.
Certified Dietary Manager
Siena Skilled Nursing
11600 Education Street
07.2022 - 02.2023
- Monitored production to check safety, standardized production and appropriate portioning.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Visited with residents to inquire about satisfaction, quality and personal preferences.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Purchased food supplies for department according to budget limitations.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Certified Dietary Manager
Rio Grande Hospital
Del Norte, CO
03.2015 - 05.2022
- Monitored production to check safety, standardized production and appropriate portioning.
- Visited with residents to inquire about satisfaction, quality and personal preferences.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Purchased food supplies for department according to budget limitations.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Motivated staff to perform at peak efficiency and quality.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
Master Of Fine Arts - History
University of San Francisco
San Francisco, CASkills
- Nutritional Assessment
- Facility Policies and Procedures
- Staff Scheduling
- Waste Reduction
- Fire Safety Regulations
- Dietary Planning
- Anticipating Problems
- Supply Ordering and Management
- Dietary Recommendations
- Monitoring Food Preparation
- Delegating Assignments and Tasks
- Health Code Compliance
- Safe Food Handling Practices
- Food Safety and Quality
Timeline
Nutritional Services Manager
UC Davis Rehabilitation Hospital
02.2023 - Current
Certified Dietary Manager
Siena Skilled Nursing
07.2022 - 02.2023
Certified Dietary Manager
Rio Grande Hospital
03.2015 - 05.2022
Master Of Fine Arts - History
University of San Francisco