Cindy Parisot
Niceville,FL
Summary
Hello, I am a highly driven, energetic professional who thrives in fast-paced, high adrenaline environments. I am passionate about the outdoors and deeply motivated by helping people and animals. I try to always bring compassion and awareness into everything I do! I combine focus, discipline, and a strong work ethic with a genuine desire to serve and protect. I am committed to continuous growth, I quickly master new skills and procedures while contributing positivity and reliability to any team! I am really looking to go after what I love and do something that truly makes a difference in this world.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account Manager / Customer Service Representative
Award Decals & Bike Graphix
09.2021 - Current
- Manage client accounts and coordinate order fulfillment
- Resolve customer concerns efficiently and professionally
- Adapt quickly to operational systems and production timelines
Account Manager
Capstone Insurance
04.2020 - 09.2021
- Managed client accounts and policy servicing
- Handled renewals, endorsements, and customer inquiries
- Strengthened retention through proactive communication
- Balanced multiple accounts in fast-paced environment
Account Coordinator
02.2020 - 04.2020
- Supported account managers with client documentation and policy processing
- Maintained accurate records and ensured compliance standards
- Position eliminated due to COVID-19 layoffs
Insurance Sales Representative
State Farm
12.2018 - 09.2019
- Generated new business through prospecting and referrals
- Conducted needs-based assessments and recommended coverage solutions
- Explained policy details and coverage options clearly
- Maintained client relationships and supported retention efforts
Advanced EMT
Franklin County EMS
09.2014 - 09.2017
- Responded to medical emergencies requiring rapid assessment and intervention
- Managed trauma, cardiac, and respiratory emergencies
- Maintained calm communication in high-stress environments
- Worked collaboratively within emergency response teams
Education
High School Diploma -
Paola High School
Paola, KS08-2013
No Degree - Emergency Management
Frankling County EMS
Paola, KS07-2014
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Customer satisfaction
- Relationship building
- Customer relationships
- Goal oriented
- Cardiac monitoring
- Advanced life support
- Intravenous therapy
- Airway management
- Behavioral emergencies
- Emergency medical care
- Public health awareness
- Vehicle operation
- Continuing education
- Pediatric care
- Scene management
- Trauma management
- Critical decision-making skills
- Problem-solving
- Time management
- Safe driving
- Multitasking and organization
- Patient care
- Basic life support
- Critical thinking
- Active listening
- Data entry
- Computer proficiency
- Conflict resolution
- Complaint handling
- Payment processing
- Customer satisfaction measurement
- Professional telephone demeanor
- Follow-up skills
- Product knowledge
- Order processing
- Documentation
- Customer relationship management (CRM)
- De-escalation techniques
- Building rapport
Certification
- AEMT - Advanced Emergency Medical Technician- Expired
- EMT - Emergency Medical Technician- Expired
- ALS- Advanced Cardiac Life Support- Expired
- CPR- Expired
- PALS- Pediatric Advanced Life Support- Expired
Timeline
Account Manager / Customer Service Representative
Award Decals & Bike Graphix
09.2021 - Current
Account Manager
Capstone Insurance
04.2020 - 09.2021
Account Coordinator
02.2020 - 04.2020
Insurance Sales Representative
State Farm
12.2018 - 09.2019
Advanced EMT
Franklin County EMS
09.2014 - 09.2017
High School Diploma -
Paola High School
No Degree - Emergency Management
Frankling County EMS