Cindy Pena
San Benito
Summary
Hardworking administrative professional proficient in data gathering, customer service and records management. Knowledgeable about best practices in accounts receivable and collections activities. Good multitasker and problem-solver.
Overview
8
8
years of professional experience
Work History
Billing Assistant
Harlingen Innovative rehab
Harlingen
04.2024 - Current
- Maintained accurate records of all transactions processed within the billing system.
- Collaborated with other departments to resolve any discrepancies in billing data or documentation.
- Followed up on unpaid invoices to ensure timely collection of payments due.
- Reconciled accounts to ensure accuracy of billing information.
- Prepared monthly reports summarizing billing data.
- Processed and submitted invoices for payment in a timely manner.
- Managed customer accounts and updated records as needed.
Sales Associate
Paris Bakery Cafe
Harlingen
05.2021 - 05.2024
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Conducted inventories on a regular basis to track stock levels.
- Maintained cleanliness of store environment including floors, windows, displays.
Paraprofessional
San Benito CISD
San Benito
10.2017 - 07.2018
- Provided technical assistance to teachers when using new software or technology tools.
- Facilitated communication between educators, administrators, and parents regarding student progress.
- Created and maintained positive relationships with students, parents, and colleagues.
- Supervised small groups of students during instruction time.
Education
High School Diploma -
San Benito High School
San Benito, TX06-2015
Some College (No Degree) - Kinesiology
The University of Texas Rio Grande Valley
Edinburg, TXSkills
- Billing software
- Customer account management
- Payment collection
- Attention to detail
- Problem solving
- Effective communication
- Time management
- Organizational skills
- Customer service
- Filing systems
- Teamwork
- Multitasking
Timeline
Billing Assistant
Harlingen Innovative rehab
04.2024 - Current
Sales Associate
Paris Bakery Cafe
05.2021 - 05.2024
Paraprofessional
San Benito CISD
10.2017 - 07.2018
High School Diploma -
San Benito High School
Some College (No Degree) - Kinesiology
The University of Texas Rio Grande Valley