Cindy Perez
San Antonio,TX
Summary
Enthusiastic, self-motivated, and reliable individual with a strong sense of responsibility and a diligent work ethic. Thrives in challenging situations and easily adapts to new environments. Collaborates well with others and takes initiative independently to consistently deliver exceptional results. Performs well under pressure and meets strict deadlines, enhancing effectiveness in any role.
Overview
19
19
years of professional experience
Work History
Logistics Coordinator
Dynamic Environmental Services, LLC
05.2018 - Current
- Dispatch vacuum trucks, end dumps, roustabout crews to drilling rigs
- Ensure drivers are in compliance with all DOT regulations
- Confirm safety and management procedures are being performed
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Supervisor Dispatcher
Deep Well Energy Services
08.2016 - 05.2018
- I started in billing then was promoted to dispatch supervisor within 3 months
- I would dispatch vacuum trucks to different production locations
- Make sure all DOT regulations were being followed
- Processed billing, invoicing, payroll, new hire applications and scheduling
- I was transferred to Kermit and Pecos yards to startup dispatch departments with processed implemented by myself
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
PSR Supervisor
RCA Corporation
11.2015 - 08.2016
- I supervised PSR's at the Midland Memorial hospital
- I was responsible for ensuring staff would complete Medicaid screenings and applications were complete for all types of requested Medicaid types before submitting to HHSC
- I also processed Medicaid billing daily to ensure the hospital would receive payment
Training Specialist
Maximus Call Center
01.2006 - 11.2015
- I was a training specialist for 211 for new and existing team member training
- I had to complete NTMT for 3 weeks then transition them to the production floor for live calls
- I also conducted ETMT for professional, management and changes for the call center
Education
High school diploma -
Bruni High School
05.1996
Skills
- Logistics
- Environmental Services
- Dispatcher
- Billing
- Invoicing
- Payroll
- Administrative Experience
- Supervising Experience
- Recruiting
- Management
- Office Management
- Problem-solving
- Team Work
- Reliability
- Flexibility
- Microsoft Office
- Custodial experience
- Medical billing
- Microsoft Excel
- Leadership
- Interviewing
- Performance Management
- Medical Office Experience
- Employee Orientation
- Insurance verification (10 years)
- Insurance Verification
- Medical billing (3 years)
- Medical Records
- Supervising experience (8 years)
- Data entry (10 years)
- Communication skills
- Bilingual
- Phone etiquette
- Computer skills
- Medical terminology
- Organizational skills
- Microsoft Outlook
- Microsoft Word
- Office experience
Personal Information
Authorized To Work: US
Languages
Spanish
Native or Bilingual
Timeline
Logistics Coordinator
Dynamic Environmental Services, LLC
05.2018 - Current
Supervisor Dispatcher
Deep Well Energy Services
08.2016 - 05.2018
PSR Supervisor
RCA Corporation
11.2015 - 08.2016
Training Specialist
Maximus Call Center
01.2006 - 11.2015
High school diploma -
Bruni High School
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