Cindy Raimondi
Pullman
Summary
Seeking a Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Orthopedic Technologist/NCMA
Dignity Health
Folsom
01.2011 - 07.2024
Certified Medical Assistant
Urgent Care Center of Folsom
Folsom
02.2009 - 04.2016
Radiology Assistant/Temp
Sutter Roseville Hospital
Roseville
08.2010 - 12.2010
Certified Medical Assistant
Placerville Family Practice
Placerville
01.2007 - 04.2009
Certified Medical Assistant
MCPC
Placerville
11.2004 - 11.2006
Medical Office Manager/Surgical Assistant
Dr Richard Detwiler - Surgeon
Placerville
01.2004 - 11.2004
- Demonstrated expertise in fast-paced grocery environment involving cash handling, ordering, stocking, and quality control.
Education
Orthopedic Technologist Certified -
NBCOT
Certified Nurse Assistant -
San Jose Regional Vocational Center
San Jose, CAMedical Coding/Business Admin -
Cosumnes River College
Sacramento, CACertified Medical Assistant -
National Career Education
Rancho Cordova, CAAA -
West Valley College
Saratoga, CAHigh school or equivalent -
Leigh High School
San Jose, CASkills
- Cash register systems
- Cash handling expertise
- Professionalism and courtesy
- Transaction handling
- Refunds and exchanges
- Payment processing
- Credit card processing
- POS system operations
- Issue resolution
- Currency counting
- Order packaging
- Refund handling
- Complaint resolution
- Drawer balancing
- Returns processing
- Inventory control
- Training and onboarding
- Order verification
- Purchase assistance
- Records maintenance
- Point of sale operation
- Product recommendations
Affiliations
- NCBOT - National Board of Certified Orthopedic Technologists
- AOTC - Association of Orthopedic Technologists Certified
- NAOT - National Association of Orthopedic Technologists
- ASOP - Association of Orthopedic Professionals
Certification
- Certified Medical Assistant/Certified Orthopedic Technologist-NBCOT
- Certified Nurse Assistant
- Certified CPR/BLS
Volunteer Experience
Community Service/Folsom Beautification Volunteer
Values
- Dignity
- Collaboration
- Justice
- Stewardship
- Excellence
Accomplishments
Participated in Folsom community beautification project.
Timeline
Certified Orthopedic Technologist/NCMA
Dignity Health
01.2011 - 07.2024
Radiology Assistant/Temp
Sutter Roseville Hospital
08.2010 - 12.2010
Certified Medical Assistant
Urgent Care Center of Folsom
02.2009 - 04.2016
Certified Medical Assistant
Placerville Family Practice
01.2007 - 04.2009
Certified Medical Assistant
MCPC
11.2004 - 11.2006
Medical Office Manager/Surgical Assistant
Dr Richard Detwiler - Surgeon
01.2004 - 11.2004
Orthopedic Technologist Certified -
NBCOT
Certified Nurse Assistant -
San Jose Regional Vocational Center
Medical Coding/Business Admin -
Cosumnes River College
Certified Medical Assistant -
National Career Education
AA -
West Valley College
High school or equivalent -
Leigh High School
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