Cindy Ruiz
GARDEN GROVE
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Equipped with strong problem-solving abilities and willingness to learn in the contribution to the team's success and the achievement of positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Operations Manager
Burlington
Garden Grove, CA
01.2024
- Successful administration (interviewing, hiring, training, and scheduling) of staff in support of store manager on a weekly basis.
- Supports strategies and company processes to best drive store sales.
- Take ownership of BOH and FOH, implement action plans to maximize efficiencies and store productivity.
- Consistent adaptability and track record of success in the face of a complex and ever-changing store environment to meet or exceed company goals.
- Keep up with store priorities (sales, shortage, people, operations and customer service).
Selling Floor Supervisor
Burlington
Garden Grove, CA
01.2021 - 01.2024
- Merchandise and overseeing the Men’s department in a multi-million-dollar store.
- Versatile planning and floor pad execution with merchandising to ensure ease of shopping of the sales floor.
- Assist with day-to-day operations as Manager on Duty including all functions of the store in a fast-paced environment which includes customer service, cashiers, and sales floor.
- Supported and led January and June 2023 inventory teams which completed on-time and with positive feedback from the store team.
Front of House Key Holder
Los Alazanes Restaurant
Garden Grove, CA
01.2019 - 01.2022
- Front of the house manager providing customer service.
Cashier
Burlington
Garden Grove, CA
01.2019 - 01.2021
- Accurate and efficient operation of Point-of-Sale systems in a fast-paced retail environment while providing excellent customer service to Burlington customers.
Education
Bachelor of Arts - Sociology
California State University, Fullerton
Fullerton05-2025
Associate of Arts - Sociology
Golden West College
Huntington Beach05-2022
Skills
- Customer Service
- Team Development
- General Management
- Register and Computer Systems
- Planning and Execution
- Operations management
- Team leadership
- Problem-solving
- Compassionate
- Conflict resolution
- Behavior management
- Activity planning
- Documentation
Contact
- Garden Grove CA
- (714) 910 - 4473
- Ruizcindy58@gmail.com
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Operations Manager
Burlington
01.2024
Selling Floor Supervisor
Burlington
01.2021 - 01.2024
Front of House Key Holder
Los Alazanes Restaurant
01.2019 - 01.2022
Cashier
Burlington
01.2019 - 01.2021
Bachelor of Arts - Sociology
California State University, Fullerton
Associate of Arts - Sociology
Golden West College