CINDY RUIZ-NELSON
Summary
Bilingual Medical Administrative Professional Specialist with over 17 years with direct patient care and extensive experience in medical office with Data Entry. Highly dependable and committed to providing effective and reliable administrative support.
Overview
19
19
years of professional experience
Work History
Medical Administrative Support Specialist
Physician Of Obstetrics & Gynecology
FRANKLIN, WI
10.2016 - 02.2020
- Experience with insurance and benefit verification also Pre-Registration and Prior Authorization
- Highly experienced with a multi phone system and high call volume
- Relayed messages from patients to physicians about concerns, condition updates and refill requests
- Accurately entered patient medical demographics to EMR
- According filled patient FMLA paperwork
- Scheduled patient appointments, collected and processed patient payments and maintained patient files
Medical Administrative Support Specialist
ORTHOPEDIC INSTITUTE
FRANKLIN, WI
10.2014 - 09.2016
- Performed multiple administrative tasks front and back office
- Successfully entered patient demographics to EMR
- Assisted physicians with multiple back-office duties such as recasting and removal of stitches
- Verified Patient coverage for procedures
Administrative Management
Arthur A Arena MD
Milwaukee, WI
01.2001 - 12.2013
- Monitored office inventory to maintain supply levels.
- Trained staff to administrative team
- Scheduled multiple offices procedures
- Organized and maintained documents, files and records.
- Accuracy filled patient FMLA paperwork
Education
High School Diploma -
State of Wisconsin
Skills
- Collaborates effectively within a diverse team
- Insurance Verification Specialist
- HIPAA Compliance
- Medical Billing
- Appointment Scheduling via Epic
- Updating Medical Records EMR
- Bilingual Spanish
- Data Processing with Accuracy
- Management experience
- Critical Thinking
- Multi-line Telephone System Operation
Languages
- Bilingual (Spanish)
Timeline
Medical Administrative Support Specialist
Physician Of Obstetrics & Gynecology
10.2016 - 02.2020
Medical Administrative Support Specialist
ORTHOPEDIC INSTITUTE
10.2014 - 09.2016
Administrative Management
Arthur A Arena MD
01.2001 - 12.2013
High School Diploma -
State of Wisconsin