Marileigh Richards
Windsor,VA
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Currently hold Secret Security Clearance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Administrative Support Specialist
Norfolk Naval Shipyard
Portsmouth, VA
07.2014 - Current
- Answered telephones, scheduled appointments, and provided customer service to patients.
- Provided administrative support to medical staff such as typing correspondence, reports, memos.
- Maintained inventory of office supplies and ordered new supplies when needed.
- Attended weekly meetings regarding changes in policies or procedures within the organization.
- Responded to inquiries from patients via phone or email in a timely manner.
- Set up new patient accounts in the EHR system according to established protocols.
- Ensured accuracy of all documents produced before distribution internally or externally.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Scheduled and confirmed patient appointments and consultations.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Compiled and coded patient information or data in appropriate computer system.
Education
Certificate of Technical Studies - Technician Career Studies
Tidewater Community College
Portsmouth, VA01-2015
Certificate of Technical Studies - Practical Nursing
College of The Albemarle
Elizabeth City, NC12-2010
Associate of Science - Science
Camp Community College
Suffolk, VASkills
- Conflict resolution techniques
- Medical software applications
- Follow-up skills
- Industry software applications
- Meeting planning
- Appointment management
- Medical records confidentiality
- Medical terminologies
- Spreadsheet tracking
Certification
- Licensed Practical Nurse
- Adult CPR/AED
- HIPPA and Privacy Act Training
- Records management in the DON training
References
References available upon request.
Timeline
Medical Administrative Support Specialist
Norfolk Naval Shipyard
07.2014 - Current
- Licensed Practical Nurse
- Adult CPR/AED
- HIPPA and Privacy Act Training
- Records management in the DON training
Certificate of Technical Studies - Technician Career Studies
Tidewater Community College
Certificate of Technical Studies - Practical Nursing
College of The Albemarle
Associate of Science - Science
Camp Community College
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