Cindy rynes
Brodhead,Wisconsin
Summary
Dynamic assistant manager with a strong focus on customer service, team motivation, and problem-solving. Proven track record in enhancing customer satisfaction and fostering a positive work environment.
Overview
33
33
years of professional experience
Work History
Assistant Manager
Veterans Canteen Service
11.1992 - 09.2025
- Managed daily operations to ensure efficient service delivery to veterans and their families.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Education
High School Diploma -
New Glarus
New Glarus, WISkills
- Customer service
- Money handling
- Problem-solving
- Team motivation
- Staff training and development
- Workload management
- Customer rapport
- Employee performance evaluation
- Workplace safety compliance
- Employee supervision
- Inventory management
- Multitasking
Timeline
Assistant Manager
Veterans Canteen Service
11.1992 - 09.2025
High School Diploma -
New Glarus