Cindy Saelee
Georgetown
Summary
Operations professional with 8+ years of experience coordinating complex, deadline-driven workflows within highly regulated financial environments. Proven track record of managing high-volume pipelines, mitigating risk, and driving initiatives from intake through completion. Recognized for improving processes, accelerating timelines, and aligning cross-functional stakeholders to deliver consistent outcomes. Positioned to transition into project coordination roles where strong execution and organizational leadership enhance delivery performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mortgage Loan Processor
Mission Mortgage of Texas
Austin, TX
05.2024 - 06.2025
- Manged full-cycle processing for Conventional, FHA, VA, USDA and DSCR loans within a construction heavy pipeline.
- Coordinated cross-functional stakeholders including loan officers, underwriters, borrowers and title partners to maintain timeline adherence.
- Verified financial documentation to ensure regulatory compliance prior to underwriting review.
- Supported consistent monthly closings while balancing complex file requirements and shifting priorities.
- Proactively identified file issues and drove resolution to prevent delivery delays.
Mortgage Loan Processor II
Amplify Credit Union
Austin, TX
05.2021 - 05.2023
- Oversaw 10-35 concurrent loan workflows in a deadline-driven environment.
- Recognized as a trusted operational partner during implementation of new loan programs and internal workflow improvements.
- Facilitated expedited closings on qualifying files by strengthening documentation flow and stakeholder coordination.
- Maintained high accuracy standards, reducing underwriting touches and condition cycles.
Mortgage Loan Processor
The Home Loan Expert
Austin, TX
07.2020 - 04.2021
- Supported operational launch of a new branch, contributing to workflow structure and daily processing strategy.
- Managed a diversified pipeline including construction, refinance, and resale loans.
- Balanced 20-35 active files while maintaining compliance and documentation standards.
- Adapted quickly within a fast-scaling, non-traditional team environment.
Mortgage Loan Processor II
DHI Mortgage Company
Austin, TX
09.2018 - 07.2020
- Managed pipeline of 50-70 files while supporting average monthly closings of 15-23 loans.
- Cleared underwriting conditions within 24-48 hours, accelerating loan progression.
- Maintained customer satisfaction scores above 94%.
- Collaborated with originators and title teams to streamline workflows and improve processing speed.
- Contributed ideas later adopted into procedures.
Senior Mortgage Loan Processor
Mortgage Brokers of AK
Anchorage, AK
02.2018 - 06.2018
- Played a key role in launching a new brokerage operation, including LOS setup and document infrastructure.
- Developed processing workflows and operational protocols still used for transaction management.
- Partnered with lenders to align borrower submissions with financing requirements.
Mortgage Loan Processor
Residential Mortgage
Anchorage, AK
05.2015 - 01.2018
- Promoted from Loan Shipper to Processor supporting a top-producing originator.
- Processed government and conventional loans with consistent monthly production.
- Assisted in implementation of Encompass LOS, TRID, and Day 1 Certainty.
Education
Associate of Applied Science - Business Administration & Accounting Technology
Alaska Career College
Anchorage, AKSkills
- Loan Lifecycle Oversight
- Timeline & Deadline Management
- Process Improvement & Workflow Optimization
- Risk Identification & Resolution
- Cross-Functional Collaboration
- Regulatory Compliance & Quality Control
- Credit & Income Analysis
- Complex Documentation Management
Certification
- Google Project Management Certificate - In Progress
Timeline
Mortgage Loan Processor
Mission Mortgage of Texas
05.2024 - 06.2025
Mortgage Loan Processor II
Amplify Credit Union
05.2021 - 05.2023
Mortgage Loan Processor
The Home Loan Expert
07.2020 - 04.2021
Mortgage Loan Processor II
DHI Mortgage Company
09.2018 - 07.2020
Senior Mortgage Loan Processor
Mortgage Brokers of AK
02.2018 - 06.2018
Mortgage Loan Processor
Residential Mortgage
05.2015 - 01.2018
Associate of Applied Science - Business Administration & Accounting Technology
Alaska Career College