Compassionate and dedicated medical assistant with experience, providing care to diverse patient populations, including migrants and marginalized community. Skilled in delivering culturally, sensitive healthcare services in building trust with underserved populations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Family Health Centers of San Diego
04.2024 - Current
Obtained client medical history, medication information, symptoms, and allergies.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Coordinated patient referrals to specialists
Submit and manage prior authorizations through CoverMyMeds
Assist with telehealth visits, rooming, monitoring, and patient discharge
Administered oral and injectable medication's as per physician orders, monitoring for any adverse reactions and adhering to proper documentation standard
Prepare and maintain exam rooms: deep cleaning, restocking, and biohazard disposal
Manage patient documentation through FHCSD EHR system
Handle appointment rescheduling, EHR messages, faxes, and pharmacy communications
Managed clinic voicemails and returned patient calls promptly
Perform opening/closing clinic duties
Served as float support within the clinic, providing assistance to multiple teams
Participated in emergency code responses
Attend ongoing in-service trainings
Collaborated with management to address and resolve patient complaints and escalation cases
Demonstrated cultural sensitivity and adaptability when communicating with patients from diverse backgrounds
Medical Assistant
La Maestra Community Health Center
06.2023 - 04.2024
Assisted a variety of demographics and marginalized people groups.
Followed up with patient's lab and diagnostic results.
Measure and record vital signs.
Medical charting
ECGs
Maintain/clean exam rooms.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Empowered patients through education on self-management techniques for chronic conditions.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Taught patients about medications, procedures, and care plan instructions.
Fresh Associate
Amazon Fresh
03.2021 - 06.2023
Ensuring fast and efficient order completion.
Pick and pack incoming grocery orders in a timely matter.
Help my fellow associates finish picks on time.
Train new hires.
Gather patient orders for a specific region.
Send orders to Amazon delivery drivers.
Assisted in training new associates on company procedures, ensuring smooth onboarding experience for all employees involved.
Medical Assistant Intern
Dr Benjamin O. Camacho
08.2022 - 11.2022
Collected patient vital signs including EKG/ECG
Handled medical charting, referrals, and test result follow-ups
Assisted with ECGs, Holter monitors, and myocardial perfusion testing
Conducted patient appointment reminders
Provided Spanish translation for medical procedures and instructions
Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
Obtained client medical history, medication information, symptoms, and allergies.
Boosted overall clinic productivity through assisting medical staff in organizing schedules, managing patient flow, and prioritizing tasks.
Scheduled appointments and tests to coordinate patient care.
Education
Diploma - Medical Assistant
Concorde Career College
San Diego, CA
11-2022
High School Diploma -
Tulare Union High School
Tulare, CA
06-2018
Skills
HIPAA compliance
Patient scheduling
Experience with Migrant and Underserved Populations
Medical terminology
EMR / EHR
CPR
Clinical documentation
Patient-focused care
Reliable team player
Immunization administration
Fluent in Spanish
Certification
Telemetry Technician Certification- In Progress
Timeline
Medical Assistant
Family Health Centers of San Diego
04.2024 - Current
Medical Assistant
La Maestra Community Health Center
06.2023 - 04.2024
Medical Assistant Intern
Dr Benjamin O. Camacho
08.2022 - 11.2022
Fresh Associate
Amazon Fresh
03.2021 - 06.2023
Diploma - Medical Assistant
Concorde Career College
High School Diploma -
Tulare Union High School
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