Cindy Simmons
Plano,TX
Summary
Motivated and detail-oriented healthcare professional with over 20 years of experience in medical imaging, patient care, and administrative support. Seeking to leverage expertise in front desk operations, medical records management, patient registration, and insurance authorization to contribute to a healthcare organization in an administrative capacity.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist, PRN
Starwood Imaging
Frisco, TX
06.2005 - 05.2013
- Greeted patients and visitors with a friendly and professional demeanor at the front desk
- Answered and directed multi-line phone calls efficiently to appropriate departments and staff
- Scheduled patient appointments and managed daily calendars for imaging services
- Verified patient insurance coverage and handled patient registration accurately
- Managed electronic health records (EHR) and Delivered high-quality radiographic imaging for patients in a busy occupational health environment
- Assisted with clerical duties such as filing, photocopying, and scanning documents
- Resolved patient inquiries and ensured compliance with HIPPA regulations
MRI Technologist
Medical Center of Plano
Plano, TX
06.2003 - 05.2013
- Performed advanced MRI imaging procedures while ensuring patient safety, comfort, and accuracy of diagnostic results
- Monitored patients during scans, promptly recognizing and reporting concerning changes or complications
- Prepared and administered contrast agents and radiopharmaceuticals in accordance with established protocols
- Operated MRI equipment, diagnostic systems, and computer software with adherence to safety standard
- Collaborated with physicians and radiologists to optimize image quality and streamline workflow
Education
Associate of Applied Science - MRI Technology
Greenville Technical College
Greenville, SC01.2001
Radiology
Mesa Medical Institute
Mesa, AZ01.1996
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Data entry
- Scheduling
- Appointment scheduling
- Team collaboration
- Problem-solving skills
ADMINISTRATIVE & SUPPORT ROLES(EARLY CAREER) VARIOUS ROLES IN HEALTHCARE & ADMINISTRATION
- Served as a Secretary and Administrative Assistant at Flagstaff, Arizona Medical Center
- Supported hospital Foundation initiatives and collaborated with Volunteer Services
- Developed strong organizational, communication, and administrative skills applicable across healthcare settings
Timeline
Front Desk Receptionist, PRN
Starwood Imaging
06.2005 - 05.2013
MRI Technologist
Medical Center of Plano
06.2003 - 05.2013
Radiology
Mesa Medical Institute
Associate of Applied Science - MRI Technology
Greenville Technical College