D'AGURELLE EPPS
KATY,TEXAS
Summary
Dedicated and detail-oriented healthcare professional with experience in patient access, insurance verification, and medical records. Skilled in patient communication, administrative support, and ensuring a positive patient experience. Seeking to leverage healthcare knowledge and strong organizational skills in a hospital or clinic environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist-PRN
Rapid Care Emergency Room
Houston, TX
03.2022 - Current
- Greeted and welcomed patients in a professional manner while managing multiple tasks simultaneously
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
- Processed payments received from patients via cash or credit card transactions accurately and efficiently
- .• Assisted with completion of forms or sign-in procedures. And also Enter data into company software system.
- • Maintained cleanliness and organization of public areas and conference rooms whileMonitoring inventory levels of office supplies to ensure adequate stock was always available.
Patient Access Representative
St Luke’s Hospital
Sugar Land, TX
01.2021 - Current
- Schedule patient appointments, ensuring accuracy and timely data entry.
- Collect and verify patient demographics and insurance details with precision.
- Explain and obtain necessary patient signatures for compliance.
- Verify insurance eligibility, complete authorizations, and manage account issues.
- Facilitate payment arrangements, enhancing financial stability and satisfaction.
Education
North Webster High School
05.2018
Skills
- PATIENT REGISTRATION
- INSURANCE VERIFICATION
- MEDICAL RECORDS
- BILLING
- DATA ENTRY
- HIPAA
- PATIENT CARE
Certification
BLS
Timeline
Front Desk Receptionist-PRN
Rapid Care Emergency Room
03.2022 - Current
Patient Access Representative
St Luke’s Hospital
01.2021 - Current
North Webster High School