D'AGURELLE EPPS
KATY,TEXAS
Summary
Dedicated and detail-oriented healthcare professional with experience in patient access, insurance verification, and medical records. Skilled in patient communication, administrative support, and ensuring a positive patient experience. Seeking to leverage healthcare knowledge and strong organizational skills in a hospital or clinic environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist-PRN
Rapid Care Emergency Room
03.2022 - Current
- Greeted and welcomed patients in a professional manner while managing multiple tasks simultaneously
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
- Processed payments received from patients via cash or credit card transactions accurately and efficiently
- .• Assisted with completion of forms or sign-in procedures. And also Enter data into company software system.
- • Maintained cleanliness and organization of public areas and conference rooms whileMonitoring inventory levels of office supplies to ensure adequate stock was always available.
Patient Access Representative
St Luke’s Hospital
01.2021 - Current
- Schedule patient appointments, ensuring accuracy and timely data entry.
- Collect and verify patient demographics and insurance details with precision.
- Explain and obtain necessary patient signatures for compliance.
- Verify insurance eligibility, complete authorizations, and manage account issues.
- Facilitate payment arrangements, enhancing financial stability and satisfaction.
Education
North Webster High School
05.2018
Skills
- PATIENT REGISTRATION
- INSURANCE VERIFICATION
- MEDICAL RECORDS
- BILLING
- DATA ENTRY
- HIPAA
- PATIENT CARE
Certification
BLS
Timeline
Front Desk Receptionist-PRN
Rapid Care Emergency Room
03.2022 - Current
Patient Access Representative
St Luke’s Hospital
01.2021 - Current
North Webster High School