Hi, I’m
Cindy Sisler
Santa Barbara,CA
Summary
Results-driven receptionist administrator with over 19 years of experience in front desk operations and appointment management. Skilled in file organization, customer service, and effective communication, contributing to improved efficiency and a welcoming environment.
Overview
19
years of professional experience
Work History
The SamarkandSanta Barbara, CA
Receptionist Administrator
01.2007 - Current
Job overview
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated communication between departments to support seamless service delivery.
- Implemented scheduling systems to optimize appointment management for clients and staff.
- Developed and maintained filing systems, improving document retrieval efficiency by 30%.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- Managed multi-line phone system, ensuring prompt and courteous service to callers.
- Coordinated meeting room bookings, optimizing space utilization and accommodating diverse needs.
Education
Ventura CollegeVentura, CA
Associate of Arts
Skills
- Reception management
- File organization
- Multi-line phone operation
- Appointment setting
Timeline
Receptionist Administrator
The Samarkand
01.2007 - Current
Ventura College
Associate of Arts