Cindy Tucker
Brooksville,KY
Summary
Dynamic small business owner with a proven track record in enhancing customer satisfaction and operational efficiency. Previously at Berry Global, I excelled in relationship building and client service, leveraging strong communication skills to foster loyalty and drive repeat business. Expert in managing budgets and implementing effective marketing strategies.
Overview
17
17
years of professional experience
Work History
Owner
Self-employeed
02.2009 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Interacted well with customers to build connections and nurture relationships.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Machine Operator
Berry Global
03.2017 - 03.2019
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and ran machinery to produce exceptional products for industrial needs.
Education
Associate of Arts - Communication / Psychology
Maysville Community And Technical College
Maysville, Ky.05-2013
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Consulting
- Negotiation
- Administrative oversight
- Customer service
- Scheduling
- Desktops, laptops, and mobile devices
- Delegating work
Timeline
Machine Operator
Berry Global
03.2017 - 03.2019
Owner
Self-employeed
02.2009 - Current
Associate of Arts - Communication / Psychology
Maysville Community And Technical College
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