Cindy Urias Urrea
Riverside,CA
Summary
Driven professional with a proven track record at Miss Match, enhancing sales through expert cross-selling and upselling. Skilled in client relationship building and attention to detail, I excel in positive customer engagement and team cooperation. Achieved individual sales targets, contributing significantly to team success. Proficient in social media promotion, I leverage strong communication skills to exceed employer expectations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Sunny Auto Carriers
07.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Managed filing system, entered data and completed other clerical tasks.
- Established administrative work procedures to track staff's daily tasks.
- Created and updated records and files to maintain document compliance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Stylist Sales Associate
Miss Match
08.2022 - 07.2024
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Connected and engaged with customers to understand styling needs.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Advised client base of new products and seasonal fashions to increase store sales.
- Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
- Translated inspiration into action by solving customer styling needs.
- Leveraged associate education tools to build product and styling knowledge.
Communication Tutor
Riverside City College
08.2021 - 08.2022
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Monitored student progress and provided feedback and support.
Associate - Retail
Macy's
08.2021 - 07.2022
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Administrative Assistant
Sunny Auto
03.2018 - 08.2021
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Education
Bachelor of Arts - Communication
San Diego State University
05.2024
Associate of Arts - Communication
Riverside City College
06.2022
Skills
- Brand representation
- Social Media Promotion
- Upselling strategies
- Client Relationship Building
- Payment Processing
- Product ordering
- Customer Service
- Scheduling Coordination
- Cash Handling
- Cash Handling Accuracy
- Sales proficiency
- Data Entry
- Clerical Support
Languages
Spanish
Full Professional
Timeline
Administrative Assistant
Sunny Auto Carriers
07.2024 - Current
Stylist Sales Associate
Miss Match
08.2022 - 07.2024
Communication Tutor
Riverside City College
08.2021 - 08.2022
Associate - Retail
Macy's
08.2021 - 07.2022
Administrative Assistant
Sunny Auto
03.2018 - 08.2021
Bachelor of Arts - Communication
San Diego State University
Associate of Arts - Communication
Riverside City College
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