Cindy VanderWeyst
Summary
Accomplished Accounts Receivable Coordinator at Good Shepherd Lutheran Home, adept in enhancing customer relations. Excelled in account reconciliation, showcasing a blend of hard and soft skills to drive results and team cohesion. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Accounts Receivable Coordinator
Good Shepherd Lutheran Home
07.2019 - Current
- Support month-end closing procedures by ensuring all payers are billed according applicable guidelines as well as applying payments to accounts.
- Review billing data before issuing statements.
- Expedited payment collection with timely submission of invoices and communication with residents and families.
- Strengthened relationships with residents, families and staff by providing exceptional service in addressing inquiries regarding account balances or payment issues.
- Assist in training to new employees on company-specific accounts receivable processes, fostering team cohesion and knowledge sharing.
- Maintain accurate census reports.
- Work with vendors regarding discrepancies on ancillary statements.
- Assist residents and families with insurance questions and applications.
- Resource for Business Office team for receptionist coverage.
- Verified discrepancies and resolved clients' billing issues
- Posted customer payments by recording cash, checks, and credit card transactions.
Home Care Administrative Assistant
Good Shepherd Home Care
06.2019 - 07.2019
- Answered phones, routed calls and delivered messages to staff.
- Maintained confidentiality of sensitive information by adhering to privacy policies.
- Ensured accurate record-keeping with data entry and database management.
- Managed filing system, entered data and completed other clerical tasks.
- Responsible for HC referral, to ensure accurate information was sent to Accounts Receivable Coordinator.
- Maintained HomeSolutions: entered new referrals, staff schedules and review of therapy charges.
Paraprofessional
Sartell School District
01.2019 - 05.2019
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Office Manager
Cook Counseling
09.2018 - 12.2018
- Handled sensitive information with discretion, maintaining confidentiality of personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports.
- Created, maintained and updated filing systems for paper and electronic documents.
- Collected all data and billed insurance companies.
- Applied payments to correct accounts and resolved unpaid claims.
- Payroll for the three counselors in the office.
Office Manager
Workmed Midwest
01.2017 - 08.2018
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Worked with companies regarding their drug testing policies.
- Maintained quarterly drug testing reports for companies.
- Trained Drug Testing collector.
- Responsible for reporting drug test results to employers.
- Work insurance denials.
Home Care Administrative Assistant
Good Shepherd Home Care
01.2016 - 01.2017
- Answered phones, routed calls and delivered messages to staff.
- Maintained confidentiality of sensitive information by adhering to privacy policies.
- Ensured accurate record-keeping with data entry and database management.
- Managed filing system, entered data and completed other clerical tasks.
- Responsible for HC referral, to ensure accurate information was sent to Accounts Receivable Coordinator.
- Maintained HomeSolutions: entered new referrals, staff schedules and review of therapy charges.
Manager
Schmidty's
09.2014 - 01.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Onboarded new employees with training and new hire documentation.
- Complete balancing of daily paperwork, monitor cash overage/shortage.
- Plan and prepare work schedules.
Education
Albany High School, Albany MN
Skills
- Payment tracking
- Microsoft Office
- Invoice Processing
- Cash application
- Accounts Receivable
- Collections experience
- Customer Relations
- Staff Management
- Account Reconciliation
- Customer Service
- Team Leadership
Timeline
Accounts Receivable Coordinator
Good Shepherd Lutheran Home
07.2019 - Current
Home Care Administrative Assistant
Good Shepherd Home Care
06.2019 - 07.2019
Paraprofessional
Sartell School District
01.2019 - 05.2019
Office Manager
Cook Counseling
09.2018 - 12.2018
Office Manager
Workmed Midwest
01.2017 - 08.2018
Home Care Administrative Assistant
Good Shepherd Home Care
01.2016 - 01.2017
Manager
Schmidty's
09.2014 - 01.2017
Albany High School, Albany MN