Cindy Ventura
Houston
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success.
Overview
9
9
years of professional experience
Work History
Receptionist
YES Prep Public Schools
02.2024 - Current
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated communication between staff, students, and families to enhance engagement and support.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Legal Assistant
The Brown Law Group
10.2021 - 12.2021
- Prepared closing documents for settled claims
- Gathering Medical Records & Billing
- Inbound and Outbound Calling
Assistant Manager
First Cash
02.2019 - 10.2021
- Applied appraisal skills to research and determine approximate value of customer goods, pawn loans and purchase approvals.
- Assisted management team in determining value of incoming and outgoing merchandise.
Bilingual Retail Sales Associate
Kohl’s
06.2018 - 01.2019
- Greet all customers with a warm, friendly welcome
- Perform opening and closing duties
Café Cashier
CHILDREN’S MUSEUM OF HOUSTON
06.2017 - 04.2018
- Kept customers happy by quickly processing payments.
- Ensure items are well-stocked for each shift
Bilingual Retail Sales Associate
Aeropostale
10.2016 - 01.2017
- Greet all customers with a warm, friendly welcome
- Perform opening and closing duties
Education
High School Diploma -
Chavez High School
Houston, Texas06.2018
Skills
- Customer service
- Inbound and outbound calling
- Cash Handling
- Bilingual
- Office management
- Front desk operations
- Multitasking and prioritization
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
YES Prep Public Schools
02.2024 - Current
Legal Assistant
The Brown Law Group
10.2021 - 12.2021
Assistant Manager
First Cash
02.2019 - 10.2021
Bilingual Retail Sales Associate
Kohl’s
06.2018 - 01.2019
Café Cashier
CHILDREN’S MUSEUM OF HOUSTON
06.2017 - 04.2018
Bilingual Retail Sales Associate
Aeropostale
10.2016 - 01.2017
High School Diploma -
Chavez High School