Cindy Winebaugh
Flight attendant
Kaysville ,UT
Summary
Highly skilled diplomatic owner/office manager with a proven track record of building cross-functional consensus and successfully directing necessary change within the automotive repair, towing, and parts retail industries. Known for implementing proactive business management approaches that drive revenue growth, improve efficiency, and increase profits. Adept at connecting people, spearheading strategies, and continuously enhancing operations to achieve organizational goals.
Overview
25
25
years of professional experience
Work History
Flight Attendant
SkyWest Airlines
10.2021 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Trained new flight attendants, equipping them with skills needed to maintain high service standards.
- Increased customer satisfaction by providing high-quality service and attending to passengers' needs with empathy and professionalism.
Owner/Office Manager
Winebaugh's Competition Towing
10.2000 - 08.2020
- Maintained business operations on sound financial footing with effective forecasting, budget management, and resource allocation
- Handled all administrative requirements, including records management, legal compliance, tax submissions, business permits, dot regulations compliance, inventory, all HR duties
- Coordinated efficient operations to effectively deliver Towing, Auto repair, and Parts service in line with quality standards and business objectives
- Covered daily business requirements with well-organized schedule and properly delegated assignments
- Trained staff in primary roles and strategies for exceeding goals each day
- Implemented new policies to reduce waste, streamline activities, and better control expenses
- Planned and executed strategies to increase business and drive profit growth
- Directed daily store operations, including staff management, task delegation, merchandising, and customer service
- Oversaw employee training and all staff management tasks
- Managed daily workloads by organizing effective schedules and delegating tasks
- Kept all paperwork current and compliant with internal standards and legal requirements
Emergency Medical Technician
PTS Ambulance Service
05.1999 - 12.2000
- Evaluated scenes quickly and implemented life-saving measures based on knowledgeable condition assessments and expert training
- Restored patient vitals through basic and advanced cardio-pulmonary resuscitation
- Coordinated smooth hospital transfers by reporting observations and treatments to physicians, nurses, and other healthcare facility staff
Education
Emergency Medical Technician - Emergency Medical Technology
09.1999
Assos. - applied scince, secratarial scince
05.1997
High School Diploma -
05.1985
Skills
- Marketing and advertising
- Regulatory compliance
- Social media control
- Schedule coordination
- Recordkeeping
- Business development
- Cash handling
- Safety monitoring
- Budget control
- Time management
- Task prioritization
Timeline
Flight Attendant - SkyWest Airlines
10.2021 - Current
Owner/Office Manager - Winebaugh's Competition Towing
10.2000 - 08.2020
Emergency Medical Technician - PTS Ambulance Service
05.1999 - 12.2000
Black River Technical College - Assos., applied scince, secratarial scince
Maynard High School - High School Diploma,
Black River Technical College - Emergency Medical Technician , Emergency Medical Technology
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