Cindy Xiong
Sacramento,CA
Summary
Detail-oriented UC Davis Health professional with over seven years of experience in compliance auditing, documentation review, and policy interpretation. Recognized for delivering consistently high-quality work, supporting process improvements, and collaborating across teams to solve complex problems. Currently pursuing a Bachelor of Science in Business Administration with a focus in Human Resources, including coursework in labor relations, union contracts, and employment law. Skilled at managing sensitive information, adapting quickly to changing systems, and upholding institutional policies and standards. Eager to apply analytical, administrative, and compliance expertise in a growing academic HR environment.
Overview
8
8
years of professional experience
Work History
Patient Biller 3
University of California Davis Health
Rancho Cordova, California
10.2023 - Current
- Conduct detailed documentation reviews to support accurate billing aligned with CMS and payer requirements
- Resolve complex denials through cross-functional collaboration and policy interpretation
- Identify trends in discrepancies to support corrective strategies and system improvements
- Serve on the Professional Billing Advisory Committee to support audit preparation and system training
- Ensure consistent 100 percent quality assurance by executing thorough documentation audits
Transferable: Knowledge of UC systems and protocols, document accuracy, collaboration with internal departments, audit support, and policy review
Medical Biller
Sockolov and Sockolov
Sacramento, ca
08.2018 - 10.2023
- Audited and reviewed claims for documentation and coding accuracy
- Liaised with providers and payers to clarify billing issues and resolve discrepancies
- Supported compliance documentation for audits and third party reviews
Transferable: Experience in documentation integrity, analytical review, and compliance validation relevant to academic HR dossiers and policy application
Coder 1
Dignity Health
Rancho Cordova, California
04.2022 - 07.2022
- Audited records and validated code assignments in line with CMS and payer policy
- Collaborated with clinical teams to ensure accurate documentation and minimize risk of denials
- Reviewed clinical data to assign ICD, CPT, and HCPCS codes
- Maintained 95 percent quality assurance in coding audit reviews
Medical Billing Specialist
MedBill Solutions
Fort Worth, Texas
07.2017 - 07.2018
- Processed outpatient claims and resolved billing discrepancies
- Analyzed data trends for compliance alignment and denial resolution
- Maintained strict adherence to HIPAA and quality assurance standards
Medical Biller Extern
Gilman Health
Southlake, Texas
05.2017 - 06.2017
- Assisted with chart reviews and documentation validation
- Researched billing discrepancies and supported audit preparation
- Ensured HIPAA compliance in all workflows
Education
Bachelor of Science - Business Administration (Human Resources)
Southern New Hampshire University
Hooksett, NH03-2026
CPC 101 Course -
John Hailes Medical Coding Institute
Sacramento, CA12-2021
Medical Billing And Coding -
The College of Health Care Professions
TX06-2017
Skills
- Academic & Personnel Documentation Review
- Quality Assurance & Data Accuracy
- Policy Interpretation & Compliance (HIPAA, CMS, Labor Law)
- Confidential Records Handling & Audit Preparation
- Cross Functional Communication & Workflow Coordination
- Labor Relations & Union Contract Knowledge (coursework)
- Microsoft Office (Word, Excel – basic, PowerPoint)
- EPIC, EncoderPro, AdvancedMD
- Familiarity with UCPath as end user
- Time Management & Task Prioritization
Additional Highlights
- Familiar with UCPath and campus systems as a current UC Davis Health employee
- Experienced with confidential data handling, documentation integrity, and policy-based auditing
- Strong understanding of regulatory compliance and faculty-related documentation
- Proactive, detail oriented, and quick to adapt to new systems and processes
- Currently expanding HR system knowledge through academic coursework
Timeline
Patient Biller 3
University of California Davis Health
10.2023 - Current
Coder 1
Dignity Health
04.2022 - 07.2022
Medical Biller
Sockolov and Sockolov
08.2018 - 10.2023
Medical Billing Specialist
MedBill Solutions
07.2017 - 07.2018
Medical Biller Extern
Gilman Health
05.2017 - 06.2017
Bachelor of Science - Business Administration (Human Resources)
Southern New Hampshire University
CPC 101 Course -
John Hailes Medical Coding Institute
Medical Billing And Coding -
The College of Health Care Professions
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