Cindy Yanginski
Deptford,NJ
Summary
Dedicated insurance professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
Insurance Sales Producer
Farmers Insurance
Woodbury, NJ
09.2019 - Current
- Oversight and correction of agency data transitioning to Salesforce CRM
- Oversight and processing of client file data to online document storage
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Explained terms and conditions of policies to consumers inquiring about business or personal lines insurance products
- Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
- Assisted clients in all necessary paperwork required to set up new policies and ensured compliance to agency and company standards
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Conducted annual reviews of existing policies to update information.
Insurance and Financial Services Agent
Farmers Insurance
Westville, NJ
12.2013 - 09.2019
- Managed day-to day business operations including accounting, finance, HR, payroll, marketing, and public relations
- Cultivated new business by offering presentations on financial well-being to individuals and groups on life insurance and retirement accounts
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Book of business consistently outperformed State averages for both profitability and underwriting excellence
- Three-year profitability at time of sale was over thirty times better than State average
Office Manager and Insurance & Financial Services Producer
Allstate Insurance
Deptford, NJ
02.2000 - 10.2013
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
- Analyzed retention, loss ration trends and sales volume to identify areas for improvement
- Created monthly commission reports for sales team and managed payroll
- Ensured staff compliance to corporate and agency standards
- Set agency key performance indicator targets and supported sales and service team in exceeding goals each year
- Created and implemented client annual review program that resulted in a two-point increase in retention its first year
Education
Insurance Pre-licensing Course -
South Jersey Professional School of Business
1996
High School Diploma -
Shawnee High School
Medford, NJ1992
Skills
- Account Management
- Client Prospecting
- Data Analysis
- Salesforce CRM
- Microsoft Office Suite
- Personal Lines Insurance
- Commercial Lines Insurance
- Flood Insurance
- Medicare Advantage Insurance
- Underwriter Collaboration
- Insurance Industry Knowledge
- Contract Review and Analysis
Timeline
Insurance Sales Producer
Farmers Insurance
09.2019 - Current
Insurance and Financial Services Agent
Farmers Insurance
12.2013 - 09.2019
Office Manager and Insurance & Financial Services Producer
Allstate Insurance
02.2000 - 10.2013
Insurance Pre-licensing Course -
South Jersey Professional School of Business
High School Diploma -
Shawnee High School
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