Summary
Overview
Work History
Skills
Accomplishments
Certification
Timeline
Generic

Cindy Benner

Monument,CO

Summary

Experienced retail leader ready to drive operational excellence and customer satisfaction. Proven ability to lead teams, optimize store performance, and adapt to changing demands. Strong communication skills, strategic planning, and inventory management expertise. Reliable collaborator focused on achieving results and fostering positive work environment.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Store Director

Maverik (Kum & Go)
06.2013 - Current
  • Directed operations, ensuring seamless store functionality and exceptional customer service standards.
  • Led team training initiatives, enhancing employee performance and fostering a collaborative work environment.
  • Conducted regular performance evaluations for staff members, identifying areas for growth and development
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business..
  • Enhanced customer satisfaction by ensuring exceptional service, product availability, and efficient operations.
  • Analyzed operating and financial statements for profitability ratios.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed inventory control and cash control.
  • Cultivated strong relationships with vendors, negotiating favorable terms and conditions for the store''s benefit.
  • Approved regular payroll submissions for employees.
  • Promote food service and food safety

Skills

  • Retail store operations
  • Leadership development
  • Loss prevention procedures
  • Vendor relationship management
  • POS systems
  • Inventory control
  • Shift scheduling
  • Cash Management
  • Bank and safe deposits
  • Service excellence
  • Retail merchandising
  • Effective multitasking and organization

Accomplishments

  • Successfully ran the highest sales volume store in the area and in the top 2 in the company.
  • Reduced turnover from 160% to 80% in one year after taking over store.
  • Supervised team of 18 staff members.

Certification

Serve Safe 2021-2026

Timeline

Store Director

Maverik (Kum & Go)
06.2013 - Current

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Cindy Benner