Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Cindy Jones

Concord,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

36
36
years of professional experience

Work History

Associate

Amazon
06.2020 - Current
  • Trained in various roles that include: Problem Solve, TDR, Inbound, Sort Slide, Water Spider, Flow Scanning, Smalls, Pallet Staging & Auditing, Pick-off, Scanner
  • Learning Ambassador: trained associates in additional roles as well as training new-hires
  • Line Lead: Established consistent work flow with associates to meet daily goals as well as keeping all lanes moving.
  • Worked with other associates and managers to deliver results to customers
  • Worked varied hours to meet seasonal and business needs
  • Prioritized tasks to meet tight deadlines, pitching in to assist others

Owner/Operator

In Stitches Embroidery
09.2015 - Current
  • Managed day-to-day business operations.
  • Designed and created apparel to meet customers needs.
  • Ordered apparel
  • Fulfilled customer orders

Office Administrator

K & C Machine Enterprise
05.1998 - Current
  • Responsible for day to day operations that include: accounts payable and accounts receivable, bank statements and taxes
  • Maintain and order supplies

Part-Time Receptionist

Ferguson, Scarbrough & Hayes, PA,
09.2003 - 05.2004
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Routed Mail to individuals

Pre-School Teacher

Rocky River Christian Preschool
08.1998 - 05.1999
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained organized, fun and interactive classroom to help children feel safe.

Customer Service Represenative

City Of Radford
06.1989 - 10.1993
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded to customer requests for products, services, and company information.

Receptionist

Universal Controls & Engineering
07.1987 - 05.1989
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Restocked supplies and submitted purchase orders to maintain stock levels.

Education

Secretarial Schience

New River Community College
Dublin, VA

High School Diploma -

Floyd County High School
Floyd, VA

Skills

  • Management Support
  • Cash Handling
  • Workplace Safety
  • Preparing Reports
  • Program Support
  • Data Entry
  • Computer Skills
  • Event Coordination
  • Order Fulfillment
  • Customer Interaction
  • Shipment Processing
  • Customer Service
  • New Hire Training
  • Courteous and Professional

Hobbies

Outside of work, my interests include: spending time with family. cookouts, beach trips,  flipping furniture pieces, sewing and creating apparel or other handmade items, reading and gardening.

Timeline

Associate

Amazon
06.2020 - Current

Owner/Operator

In Stitches Embroidery
09.2015 - Current

Part-Time Receptionist

Ferguson, Scarbrough & Hayes, PA,
09.2003 - 05.2004

Pre-School Teacher

Rocky River Christian Preschool
08.1998 - 05.1999

Office Administrator

K & C Machine Enterprise
05.1998 - Current

Customer Service Represenative

City Of Radford
06.1989 - 10.1993

Receptionist

Universal Controls & Engineering
07.1987 - 05.1989

Secretarial Schience

New River Community College

High School Diploma -

Floyd County High School

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Cindy Jones