Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
CINDY MONICA MARTINEZ

CINDY MONICA MARTINEZ

San Francisco,CA

Summary

Detail oriented team player with high energetic, sales and marketing skills to promote customer satisfaction and exceptional service by maintaining outstanding client-service relationships. Driven to develop and implement fresh sales and marketing strategies by being tech savvy, highly accurate with data entry, and general operations.

Overview

14
14
years of professional experience

Work History

Sales and Marketing Encore Representative

Marriott Vacation Club Worldwide
07.2019 - Current
  • Awarded 2022 Marketing Excellence Performance for San Francisco site
  • Effectively communicated benefits of trial ownerships and special offers
  • Provide highest level of service to exceed budgeted sales presentations and volume production goals
  • Developed and implemented sales strategies to increase profits to exceed monthly budgeted goals
  • Provided feedback to help maximize ownership given background information through discovery
  • Contacted owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities
  • Trained and mentored new marketing and sales representatives

Senior Food and Beverage Server

Marriott Marquis International
06.2010 - 05.2019
  • Served food and beverages promptly with focused attention to customer needs
  • Cultivated warm relationships with regular customers.
  • Trained new staff on safety, food handling, and customer services protocols.

Food Beverage Attendant

Walt Disney World, Resorts
01.2010 - 05.2010
  • Demonstrated adaptability skills while deployed at various Theme Park locations
  • Consistently provided friendly guest service and heartfelt hospitality.

Education

Batchelor of Arts - Communication Studies

San Francisco State University
San Francisco, CA
01.2015

Skills

  • California Real Estate Licensed
  • Bilingual in English and Spanish
  • Product Demonstrations and Presentations
  • Overcoming Objections

Timeline

Sales and Marketing Encore Representative

Marriott Vacation Club Worldwide
07.2019 - Current

Senior Food and Beverage Server

Marriott Marquis International
06.2010 - 05.2019

Food Beverage Attendant

Walt Disney World, Resorts
01.2010 - 05.2010

Batchelor of Arts - Communication Studies

San Francisco State University

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CINDY MONICA MARTINEZ