Cindy R. Tigeleiro
Mount Olive
Summary
Knowledgeable banking professional with proven track record in managing branch operations and driving team performance. Successfully implemented process improvements that enhanced customer satisfaction and operational efficiency. Demonstrated leadership and problem-solving skills, consistently fostering collaborative work environment. I bring 30 years of retail banking experience. I am currently seeking a position in a back office roll.
Overview
2025
2025
years of professional experience
Work History
AT/ Assistant Branch Manager
First Bank
07.2016 - 10.2024
- Responsibilities include the following:
- Account maintenance
- Overdrafts, stop payments, Wire transfer
- Opening accounts
- Building relationships with current and prospective customers
- Monthly, quarterly and yearly audits
- Oversee the daily operations and security of the branch
- Branch/Bank Compliance
- Training , mentoring and coaching new and current team members
Teller Supervisor II
Provident Bank
03.2009 - 10.2015
- Included the following:
- Ensure policy and procedures were followed
- Ensure security procedures were followed
- Order/ship currency weekly
- Monthly audits of the following
- Preformed Daily Reconciliation proofs of the following:
- Vault
- Branch
- TCR Proof
- Responsible for coaching and mentoring on a monthly basis
- Responsible for ensuring that CIP and OFAC policy and procedures were followed
- Processing teller transactions as needed.
Stay at Home Mom
None
09.1997 - 01.2009
Bank of America, formally NatWest and Citizens First National Bank
09.1982 - 09.1997
assistant manager
01.1986 - 01.1997
- I was responsible for 27 employees including tellers, head tellers and CSR’s
- I did the scheduling, hiring and firing of employees
- I wrote all performance reviews and was responsible for all operations of the branch.
Assistant Branch Manager
CSR
- 01.1986
Head teller
01.1984 - 01.1985
Teller
- 01.1984
Education
Graduated -
Bergenfield High School
Skills
- Banking
- Operations Management
- Team Development
- Regulatory Compliance
- Branch Operations Management
- Attention to Detail
- Excellent work ethic
- Team Player
- Operational Efficiency
- Compliance Management
Timeline
AT/ Assistant Branch Manager
First Bank
07.2016 - 10.2024
Teller Supervisor II
Provident Bank
03.2009 - 10.2015
Stay at Home Mom
None
09.1997 - 01.2009
assistant manager
01.1986 - 01.1997
Head teller
01.1984 - 01.1985
Bank of America, formally NatWest and Citizens First National Bank
09.1982 - 09.1997
Assistant Branch Manager
CSR
- 01.1986
Teller
- 01.1984
Graduated -
Bergenfield High School
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