Cing Vung
Jacksonville,FL
Summary
Skilled Customer Returns Processor with over a year of experience managing product returns for local retailers. Track record of completing tasks with efficiency and thoroughness. Focused on supporting business productivity goals and ensuring high-quality customer service.
Overview
1
1
year of professional experience
Work History
Amazon Customer Return
Amazon
13450 Waterworks St, Jacksonville, FL 32221
07.2023 - Current
- Unloaded, inspected, and stored damaged and returned products.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- I am also a trained Problem Solver on-site, where I am responsible for identifying and resolving issues that arise in the customer return process.
Education
Bachelor of Science - Nursing
University of North Florida
Jacksonville, FL07.2027
Skills
- Return Authorization
- Complaint Handling
- Workplace Safety
- Shipping and receiving
- Customer Service
- Problem-Solving
- Calm and Professional Under Pressure
- Understanding Customer Needs
Timeline
Amazon Customer Return
Amazon
07.2023 - Current
Bachelor of Science - Nursing
University of North Florida