Ciniya Gadson
New Haven,CT
Summary
An unwavering commitment to customer service, with the ability to build productive relationships, and resolve complex issues. Ability to anticipate the needs of clients quickly. Strategic relationship-building skills, with the ability to listen attentively, solve problems efficiently, and effectively. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance.Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
8
8
years of professional experience
Work History
Substitute Teacher
Waterbury Public Schools
Waterbury, CT
01.2023 - Current
- Developed creative learning strategies to engage all types of learners.
- Utilized various teaching methods such as lectures, discussions, audio-visual presentations.
- Encouraged positive behavior among students through effective communication techniques.
- Maintained a safe learning environment by enforcing school rules and regulations.
- Implemented school policies and procedures in the classroom.
- Implemented differentiated instruction strategies based on individual student needs.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
Direct Support Professional
We Do Life Together
Trumbull, Connecticut
11.2022 - Current
- Developed relationships with families of those receiving services to ensure continuity of care.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Facilitated social interactions between participants and their peers in the community.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Assisted individuals in learning and developing new skills.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Accompanied individuals on outings to promote independence and integration into the community.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Sales Associate
WALMART
Waterbury, CT
10.2021 - 11.2022
- Serves customers by helping them select products.
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Greets and receives customers in a welcoming manner.
- Responds to customers' questions.
- Directs customers by escorting them to racks and counters.
- Provides outstanding customer service.
- Documents sales by creating or updating customer profile records.
- Manages financial transactions.
- Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
- Alerts management of potential security issues.
- Assists with inventory, including receiving and stocking merchandise.
- Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
Teacher
MISSION SOCIETY
Bronx, NY
06.2021 - 08.2022
- Develop and issue educational content including notes, tests, and assignments.
- Supervise classes to ensure all students are learning in a safe and productive environment.
- Organize supplies and resources for lectures and presentations.
- Deliver personalized instruction to each student by encouraging interactive learning.
- Plan and implement educational activities and events.
- Ensure your classroom is clean and orderly.
- Prepare and distribute periodic progress reports and semester report cards.
- Attend parent-teacher meetings.
- Evaluate and document students' progress.
- Allocate and grade homework, assignments, and tests.
- Communicating With Parents and Students.
Cashier
TARGET
Mount Kisco, New York
11.2020 - 06.2021
- Create a welcoming experience by authentically greeting, every guest every time.
- Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns.
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
- Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate, and use them.
Daycare Assistant
SUMMER YOUTH EMPLOYMENT
Bronx, NY
06.2018 - 09.2018
- Communicate with children's parents or guardians about daily activities and behavior.
- Assist in preparing food and serving meals and refreshments to children.
- Perform general personnel functions, such as supervision, training, and scheduling.
- Perform general administrative tasks, such as taking attendance, updating internal paperwork, and making phone calls.
Daycare Assistant
SUMMER YOUTH EMPLOYMENT
Manhattan, NY
06.2017 - 09.2017
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Maintain a safe environment.
- Greet visitors or and handle inquiries or direct them to the appropriate persons according to their needs.
Education
Bachelor of Science - Biology
Gateway Community College
New Haven, CT06-2027
High School Diploma -
MARIE CURIE HIGHSCHOOL
Bronx, NY06.2020
Skills
- Type 50 WPM
- Excellent verbal and communication skills
- Proficient knowledge of Microsoft Word
- Proficient knowledge of Excel
- Proficient knowledge of PowerPoint
- Proficient knowledge of MAC operating systems
- Data analysis
- Team collaboration
- Time management
- Problem solving
- Individual Learning Plans
- Positive reinforcement
References
References available upon request
Timeline
Substitute Teacher
Waterbury Public Schools
01.2023 - Current
Direct Support Professional
We Do Life Together
11.2022 - Current
Sales Associate
WALMART
10.2021 - 11.2022
Teacher
MISSION SOCIETY
06.2021 - 08.2022
Cashier
TARGET
11.2020 - 06.2021
Daycare Assistant
SUMMER YOUTH EMPLOYMENT
06.2018 - 09.2018
Daycare Assistant
SUMMER YOUTH EMPLOYMENT
06.2017 - 09.2017
Bachelor of Science - Biology
Gateway Community College
High School Diploma -
MARIE CURIE HIGHSCHOOL