Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cinna Ny

North Richland Hills,TX

Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

DaVita
03.2023 - Current
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Created and maintained databases to track and record customer data.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.

Patient Care Technician

DaVita
01.2016 - 11.2023
  • Lead Covid Tech to help oriented Patients and Staff.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.

DSS Leader Ship

DaVita
03.2023 - 09.2023

Selected to participate in Leadership academia to be the future of the village. Deep dive in to coaching styles with real situational clinic situations such as:

  • Leveraged industry expertise to identify new opportunities for growth and expansion into emerging markets.
  • Monitored workflow to improve employee time management and increase productivity.
  • Achieved results by working with staff to meet established targets.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Developed effective improvement plans in alignment with goals and specifications.

Home Admissions Specialist (HAS)

DaVita
11.2022 - 03.2023
  • Assisted applicants with admissions packet and served as point of contact throughout admissions process.
  • Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
  • Provided exceptional customer service by promptly addressing applicant inquiries and concerns via phone, email, or in-person visits.
  • Completed admissions duties with timeliness and accuracy.
  • Contributed to increased enrollment numbers through proactive outreach, attending recruitment events, and maintaining relationships with prospective students.
  • Streamlined communication between various departments involved in the admissions process by organizing regular meetings to discuss updates or challenges that arose during each application cycle.

Education

National Certified Medical Assistant -

Southwest University At El Paso
El Paso, TX

Certified Clinical Hemodialysis Technician -

DaVita
El Paso, TX

Skills

  • Customer and client relations
  • Data Entry
  • Documentation And Reporting
  • Office Administration
  • Microsoft Excel
  • File Organization
  • Microsoft Outlook

Timeline

Administrative Assistant

DaVita
03.2023 - Current

DSS Leader Ship

DaVita
03.2023 - 09.2023

Home Admissions Specialist (HAS)

DaVita
11.2022 - 03.2023

Patient Care Technician

DaVita
01.2016 - 11.2023

National Certified Medical Assistant -

Southwest University At El Paso

Certified Clinical Hemodialysis Technician -

DaVita
Cinna Ny