Cinnimon Marshall
Aurora,CO
Summary
Dynamic Medical Assistant with extensive experience at Martin McDermott Family Practice, excelling in patient care and HIPAA compliance. Proven ability to enhance clinic efficiency through effective patient scheduling and accurate electronic health records management. A reliable team player skilled in phlebotomy and committed to delivering empathetic support to patients.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Professional with significant experience in medical office environments, prepared for this role. Proven track record in managing patient records, scheduling appointments, and ensuring efficient office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in medical terminology, electronic health records, and patient communication, valued for reliability and flexibility.
Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Martin McDermott Family Practice
Fort Lupton, CO
04.2008 - 02.2025
- Assisted in patient intake and registration processes to enhance workflow efficiency.
- Supported medical staff by preparing examination rooms and ensuring necessary supplies were available.
- Learned and utilized electronic health record systems for managing patient information accurately.
- Provided patient education on procedures and post-visit care instructions to improve understanding.
- Conducted routine vital sign measurements, ensuring accurate documentation for clinical assessments.
- Collaborated with healthcare team members to streamline appointment scheduling and follow-up procedures.
- Maintained cleanliness and organization of medical equipment to uphold safety standards in the clinic.
- Demonstrated adaptability while learning new procedures and protocols in a fast-paced environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Measured patient spirometry.
- Coordinated communication between patients, healthcare providers, and insurance companies.
- Assisted in maintaining medical records using electronic health record (EHR) systems.
- Implemented improvements to front desk operations, enhancing patient satisfaction feedback.
- Trained new staff members on office protocols and customer service standards.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Used MicroMD to schedule appointments for doctor visits and procedures.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Coordinated successfully with healthcare providers to ensure timely delivery of test results and prescription refills for patients.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Maintained a clean reception area conducive to a professional atmosphere while adhering to safety guidelines during the COVID-19 pandemic.
- Supported patient care with accurate preparation and maintenance of examination rooms.
- Enhanced patient privacy and confidentiality with strict adherence to HIPAA regulations.
- Improved office ambiance, ensuring clean and organized reception area for positive first impression.
- Performed various administrative tasks by filing, copying and faxing documents.
- Registered and verified patient records before triage with most up-to-date information.
- Obtained payments from patients and scanned identification and insurance cards.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Trained and mentored new staff on office procedures and patient interaction best practices.
Education
High School Diploma -
Valley High School
Gilcrest, CO06-1992
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Laboratory specimen collection
- Professionalism and ethics
- Insurance verification
- Phlebotomy techniques
- Immunization administration
- CPR
- Electronic medical records
- Electronic health records
- Reliable team player
- Phlebotomy
- EMR / EHR
- Vital signs monitoring
- Medical terminology
- Data entry
- Maintaining confidentiality
- Sterilization techniques
- Equipment sterilization
- Fluent in Spanish
- Patient care and confidentiality
- Patient demographics
- Workflow coordination
- Appointment scheduling
- Referral coordination
- Inventory stocking
- Charting and clinical documentation
- HIPAA regulations
- Multitasking and organization
- Problem-solving
- Specimen collection
- Patient referrals
- OSHA compliance
- Biohazard waste disposal
Languages
Spanish
Limited Working
Timeline
Medical Assistant
Martin McDermott Family Practice
04.2008 - 02.2025
High School Diploma -
Valley High School