Cinthia Carrasco
Acworth,GA
Summary
- Communicated effectively with customers to resolve inquiries and issues,
- Trained and mentored new receptionists,
Overview
2
2
years of professional experience
Work History
Receptionist
Landscaping Company
Marietta, GA
01.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated clients.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone.
- Maintained confidentiality of information regarding clients and company.
Education
N/A
Skills
Organization skills
Time Management
Telephone skills
Communication skills
Data Entry
Scheduling appointments
File Management
Calendar Management
Call Answering and Routing
Payment Processing
Billing and Invoicing
Customer Complaint Resolution
Basic Math
Records Maintenance
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Landscaping Company
01.2023 - Current
N/A