Cinthia Garcia-Barrera
Labelle,FL
Summary
Accomplished Patient Intake Coordinator at Radiology Regional Center, adept in inventory management and fostering teamwork. Streamlined processes, enhancing patient care and reducing wait times. Proven track record in improving long-term health outcomes and maintaining HIPAA compliance. Skilled in strategic planning and collaboration, significantly contributing to operational efficiency and patient satisfaction.
Overview
19
19
years of professional experience
Work History
Patient Intake Coordinator
Radiology Regional Center
Lehigh Acres, FL
05.2018 - Current
- Facilitated timely follow-up appointments for ongoing care management, leading to better long-term health outcomes for patients.
- Streamlined appointment scheduling for increased patient convenience and reduced wait times.
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality of sensitive patient information at all times.
- Implemented feedback loop with medical staff to continuously improve intake process based on direct observations and patient feedback.
- Verifying insurance
Assistant Manager
Banana Republic Factory Store
Estero, FL
04.2018 - 06.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Retail Store Manager
Aeropostale
Estero, FL
10.2017 - 04.2018
- Trained employees in suggested selling and merchandising techniques to meet sales quotas.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Monitored and identified store losses or inconsistencies and implemented solutions to successfully achieve company goals.
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
- Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Department Manager/Marketing Specialist
Old Navy
Fort Myers
11.2005 - 06.2014
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
Associate Desiree In Science - X-ray Medical Technician-Medical Assistant
Heritage Institute
Fort Myers, FL05.2012
Diploma -
North Fort Myers High School
North Fort Myers, FL05.2003
Skills
Multi-line phone systems
Inventory management
Appointment Scheduling
Strategic planning
Database administration
Payroll and budgeting
Business administration
Scheduling
Presentation design
Bookkeeping
Policy and procedure modification
Documentation and control
Credit and collections
Workflow planning
Staff Management
Teamwork and Collaboration
Clerical Support
Flexible and Adaptable
Teambuilding
Active Listening
First Aid/CPR
Data Entry
Decision-Making
Multitasking Abilities
Bilingual
English/Spanish
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Intake Coordinator
Radiology Regional Center
05.2018 - Current
Assistant Manager
Banana Republic Factory Store
04.2018 - 06.2018
Assistant Retail Store Manager
Aeropostale
10.2017 - 04.2018
Department Manager/Marketing Specialist
Old Navy
11.2005 - 06.2014
Associate Desiree In Science - X-ray Medical Technician-Medical Assistant
Heritage Institute
Diploma -
North Fort Myers High School