Cinthia Lucier
Dallas,TX
Summary
Dynamic Sales Coordinator at Del Monte Fresh Produce Co with a proven track record in order management and customer communication. Expert in SAP and data analysis, I enhanced fulfillment processes and reduced disruptions, driving customer satisfaction. Passionate about mentoring and problem resolution, I streamline operations to align supply with demand effectively.
Overview
9
9
years of professional experience
Work History
Sales Coordinator
Del Monte Fresh Produce Co
Dallas, Texas
01.2020 - 12.2025
- Manage national accounts 100+ weekly orders with accurate entry, pricing and timely fulfillment
- Coordinating with director, sales manger, warehouse, and logistics team to resolve inventory shortage and shipment delay.
- Reduce customer disruption by proactively communicating global supply chain and shipment delay.
- Generated and analyzed weekly remittances and aging reports to track out standing balances.
- Partnered with procurement to align with customer demand with available supply and in bound shipments.
Insurance Resolution Specialist
Insurance Resource Group Inc.
Dallas, Texas
08.2016 - 12.2019
- Resolved complex customer inquiries and claims through detailed analysis of policy coverage and procedures.
- Collaborated with cross-functional teams to streamline resolution processes, enhancing overall customer satisfaction.
- Developed training materials for new staff, improving onboarding efficiency and knowledge retention.
- Mentored junior team members on best practices for handling claims and customer interactions.
Education
GED -
Quinsigamond Community College
Worcester, MA01-2001
Skills
- Customer communication
- Data entry
- Goals and performance
- Strong enthusiasm
- Order management and fulfillment
- SAP, PPRO, I-Trade
- Microsoft office (Word, Excel, Outlook)
- Time management and organization
- Problem resolution
Timeline
Sales Coordinator
Del Monte Fresh Produce Co
01.2020 - 12.2025
Insurance Resolution Specialist
Insurance Resource Group Inc.
08.2016 - 12.2019
GED -
Quinsigamond Community College