Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Cinthia Ortiz

Elgin,IL

Summary

Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.

Overview

6
6
years of professional experience
1
1
Certification

Work History

CNA

VNA Healthcare
Elgin, Illinois
11.2022 - 08.2025
  • Documented patient information accurately in electronic health records system.
  • Communicated effectively with patients, families, and healthcare team members.
  • Performed vital sign assessments, such as taking blood pressure, weight, height, pulse, and temperature.

Caregiver

Sunrise Senior Living
Saint Charles, Illinois
03.2022 - 10.2022
  • Assisted clients with daily living activities and personal hygiene needs.
  • Maintained a clean and safe environment for client comfort and safety.
  • Provided companionship and emotional support to enhance client well-being.

Receptionist

Brookdale Senior Living Facility
Hoffman, Illinois
04.2020 - 03.2022
  • Greeted residents and visitors warmly to create a welcoming environment.
  • Managed incoming phone calls and directed inquiries to appropriate staff members.
  • Maintained accurate resident records in the facility's management system.

Lead Server

Brookdale Senior Living Facility
Hoffman Estates, Illinois
10.2019 - 03.2022
  • Supervised the server team to ensure efficient dining service and resident satisfaction.
  • Trained new servers on menu items, service standards, and proper procedures.
  • Resolved residents' complaints promptly to enhance the overall dining experience.

Education

High School Diploma -

Elgin High School
Elgin, IL
05-2019

Skills

  • Conflict resolution
  • Emergency response
  • Vital signs monitoring
  • Time management
  • Customer service
  • Problem solving
  • Multitasking and prioritization

Languages

English
Professional
Spanish
Professional

Certification

  • CNA certificate
  • CPR certificate

Timeline

CNA

VNA Healthcare
11.2022 - 08.2025

Caregiver

Sunrise Senior Living
03.2022 - 10.2022

Receptionist

Brookdale Senior Living Facility
04.2020 - 03.2022

Lead Server

Brookdale Senior Living Facility
10.2019 - 03.2022

High School Diploma -

Elgin High School

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