Cinthia Yamileth Hernandez Guevara
Washington
Summary
Hospitality professional with 6+ years of experience in high-volume fine dining restaurants and cafe environments. Skilled in guest service and food and beverage knowledge, with proven ability to deliver efficient, detail-oriented service in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Server Assistant
Teddy and The Bully Bar
Washington
04.2019 - 02.2020
- Maintained cleanliness of dining area and ensured table settings were organized.
- Supported kitchen staff by restocking supplies during busy service periods.
- Set up tables and chairs for parties and large groups.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
Food Runner
Cranes
Washington
09.2021 - 02.2026
- Delivered food orders promptly to ensure guest satisfaction.
- Delivered food to guests in a timely manner while following safety protocols.
- Assisted in training new staff members on restaurant operations and procedures.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Engaged with guests to provide excellent service and address inquiries.
- Ensured that all orders were correct before leaving the kitchen area.
Barista/ cashier
Arlo Hotel
Washington
09.2024 - Current
- Crafted high-quality espresso drinks and specialty beverages for hotel guests.
- Maintained cleanliness and organization of the coffee bar and seating areas.
- Provided excellent customer service by engaging with guests and addressing inquiries.
- Facilitated efficient workflow by collaborating with team members during peak hours.
- Streamlined inventory management through timely restocking and monitoring product expiration dates.
- Trained new baristas on beverage preparation and customer service standards.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Described menu items to customers and suggested products based on stated preferences.
- Stocked shelves with ingredients needed to make coffee drinks.
Education
High School Diploma -
Columbia Heights Educational Campus
Washington, DC06-2018
Skills
- Preparation techniques
- Espresso crafting
- Customer transactions
- Menu knowledge
- Food safety standards
- Cash handling
- Time management
- Hospitality service expertise
- Safe food handling
- Server support
- Quick learner
- Customer service
- Team collaboration
- Attention to detail
- Adaptability
- Skilled in [software]
- Fluent in spanish and English
Languages
Spanish
Professional
English
Professional
Timeline
Barista/ cashier
Arlo Hotel
09.2024 - Current
Food Runner
Cranes
09.2021 - 02.2026
Server Assistant
Teddy and The Bully Bar
04.2019 - 02.2020
High School Diploma -
Columbia Heights Educational Campus