Cinthya Garcia-Carrillo
Los Angeles,CA
Summary
To secure a position within a company that will encourage opportunity for professional advancement along with personal development and growth. Approachable, flexible, reliable, and adaptable in all social and professional environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Area Director
Contemporary Services Corp
03.2015 - Current
- Interacts with employees and clients in a professional manner
- Coordinated employee schedules according to availability and approved shift changes
- Ensure staff are signed in for work, issued appropriate uniforms, and briefed on their duties for the day
- Logistics: assist with the physical setup/breakdown of equipment, distributing uniforms, radios, event day paperwork, and other equipment as needed
- Performs regular security inspections within the arena & related areas, prior to, during, & after all events.
Guest Service Supervisor
AEGWorldwide
07.2021 - 01.2023
- Resolve ticketing issues
- Assign Team Member deployments
- Assist guests with directional and informational inquiries
- Serve as an escalation point for guest complaints/issues
- Actively monitor Team Member interactions with guests at all times to ensure a high level of guest satisfaction
- Provide leadership and guidance to Team Members
- Provide event recap reports on a regular basis, summarizing event, team member, venue, and guest comments
Front desk Concierge
Allied consulting services
11.2018 - 01.2023
- Manage the front desk and be the first greeter when a resident, prospective residents, vendor, or contractor comes to the office
- Answered the telephone in a friendly, proficient and professional manner
- Manage and organize the package room by accepting packages, notifying the resident, and giving the correct packages to the resident
- Maintained required records/ logs and delivered packages to the appropriate residence
- Resolved problems and complaints that residents may have.
Recorder/County Clerk
Los Angeles County Registrar
06.2016 - 12.2020
- Registered and Party-Declared voters
- Answer high-volume calls
- Search records and files for data
- Input and update data, and keeps records
- Count Valid ballots and prepare official reports of elections results
Education
Associate of Arts - Event Management Hospitality
LOS ANGELES TRADE TECH
Los Angeles, CA02.2026
Associate of Arts - MEDICAL ASSISTANT
Los Angeles Trade Technical College
Los Angeles, CA12-2025
Skills
- Staff Management
- Administrative Support
- Teamwork and Collaboration
- Time Management
- Multitasking Abilities
- Critical Thinking
- Excellent Communication
- Data Entry
- Call center experience
- Computer Proficiency
- Administrative Support
- Microsoft Office Suite
Certification
Security Guard License
Timeline
Guest Service Supervisor
AEGWorldwide
07.2021 - 01.2023
Front desk Concierge
Allied consulting services
11.2018 - 01.2023
Recorder/County Clerk
Los Angeles County Registrar
06.2016 - 12.2020
Area Director
Contemporary Services Corp
03.2015 - Current
Associate of Arts - Event Management Hospitality
LOS ANGELES TRADE TECH
Associate of Arts - MEDICAL ASSISTANT
Los Angeles Trade Technical College
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