Cinthya Loera-Queen
Dublin,GA
Summary
Successful Customer Service with 10 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
10
10
years of professional experience
Work History
Customer Service Clerk
The City Of Dublin
04.2013 - Current
- Responded to customer needs through competent customer service and prompt problem-solving.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Organized efficient service responses by directing visitors and callers to correct personnel.
- Updated account information to maintain customer records.
- Handled customer inquiries and suggestions courteously and professionally.
Education
High School Diploma -
West Laurens High School
Dexter, GA2008
Skills
- Calm and Professional Under Pressure
- Spanish Interpreting
- Customer Service and Assistance
Gardening
I have been gardening for 3 years, and each year I learn more ways to be more creative! The rewards of gardening are far more than just having a pretty flower or delicious veggie.
Timeline
Customer Service Clerk
The City Of Dublin
04.2013 - Current
High School Diploma -
West Laurens High School