Cintia Rodriguez
Fort Worth,TX
Summary
Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.
Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues.
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
9
9
years of professional experience
2018
2018
years of post-secondary education
Work History
Secretary
Jr Trucking
Fort Worth, TX
03.2019 - 02.2024
- Organized and maintained office files and documents for easy access.
- Provided customer service by addressing inquiries and resolving issues promptly.
- Maintained office supplies inventory and placed orders as needed.
- Supported the onboarding process by preparing new employee materials.
- Collaborated with team members to ensure smooth daily operations.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Processed invoices for payment; tracked payments received from vendors and clients.
Cook's Assistant
Aramark
Fort Worth, TX
08.2017 - 05.2019
- Assisted chefs in meal preparation and cooking tasks in high-volume kitchen.
- Maintained cleanliness and organization of kitchen equipment and work areas.
- Prepared ingredients by washing, chopping, and measuring for various dishes.
- Collaborated with team members to ensure timely meal service during peak hours.
- Supported inventory management by restocking supplies and checking expiration dates.
- Operated kitchen appliances such as ovens, grills, and food processors safely.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Prepared variety of foods according to exact instructions and recipe specifications.
Crew Member
Wendy’s
Edwards, Colorado
10.2014 - 10.2016
- Provided excellent customer service during high-volume shifts.
- Maintained cleanliness and organization of dining and kitchen areas.
- Operated kitchen equipment to prepare food items efficiently.
- Assisted in training new crew members on procedures and standards.
- Collaborated with team to ensure smooth service flow during peak hours.
- Handled cash register operations, including processing transactions accurately.
- Followed food safety protocols to maintain compliance with health regulations.
- Communicated effectively with team members to resolve customer concerns promptly.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Took orders from patrons and input selections into store computer system.
Education
GED
Fort Worth, TXSkills
- Office administration
- Document management
- Customer service
- Data entry
- Invoice processing
- Inventory control
- Workplace organization
- Problem solving
- Team collaboration
- Attention to detail
- Adaptability to change
- Executive support
- Supply restocking
- Payroll processing
- Office supply inventory
- Accounts payable
- File management
- Digital file management
- Business correspondence
- Appointment coordination
Languages
Spanish
Professional
English
Elementary
Timeline
Secretary
Jr Trucking
03.2019 - 02.2024
Cook's Assistant
Aramark
08.2017 - 05.2019
Crew Member
Wendy’s
10.2014 - 10.2016
GED